Headline

Product Manager | SaaS, CRM & Platform Products | APIs, Automation & Product Strategy | MBA | Ex-Founder | Agile & Data-Driven Execution

About

I enjoy understanding why users behave the way they do and how products can remove friction from their experience. Over the past 5.5 years, I’ve worked across enterprise client management, operations, and early-stage product building. These experiences shaped my transition into product management, where I focus on solving real user problems through structured discovery, data analysis, and rapid iteration. As the Founder of Paw Plates, I validated product ideas through user interviews with pet owners, defined an MVP meal offering, and continuously iterated based on customer feedback to improve adoption and retention. Building a product from the ground up taught me how closely product success is tied to understanding user behavior and iterating quickly. Previously at ICRA (a Moody’s company), I worked with enterprise clients and large institutional datasets, translating complex business requirements into actionable insights and KPI-driven decisions. This experience strengthened my analytical thinking and stakeholder collaboration skills that are critical in product roles. I’ve further developed my product thinking through structured projects involving user research, funnel analysis, product discovery, feature prioritisation (RICE), and product experimentation. Areas I enjoy working on: • Product discovery and user research • Feature adoption and product growth • Product analytics and decision-making • 0→1 product building and iteration I’m currently exploring Product Manager / Associate Product Manager / Product Intern opportunities, particularly in B2B and consumer technology, where I can contribute to building meaningful, user-centric products.

Location

Greater Bengaluru Area

AI stack

claude

lovable

notion

openai

ChatGPT

Figma Make

Work experience

Product Manager at Leadrat Real Estate CRM - Dubai | India, Apr 2026 - Present · 7 mos, Bengaluru, Karnataka, India, Own the Post-Sales CRM product end-to-end, driving problem discovery, prioritization, requirements, development, QA, UAT, and releases across 8+ modules. Validate customer and business requests through problem research and data analysis, assessing user impact, frequency, and root causes before defining product solutions. Authored 10+ PRDs and user stories covering acceptance criteria, business rules, edge cases, validation rules, and error states to drive clear engineering execution. Collaborate closely with Engineering, QA, and Design to translate requirements into scalable solutions and resolve dependencies across APIs, integrations, microservices, webhooks, authentication, caching, and performance. Manage and prioritize the product backlog based on customer and business impact, driving sprint planning, refinement, reviews, UAT, release planning, and continuous improvement. Delivered 25+ features across 8 modules and 4 releases, supporting 5 beta clients and 50 users through product rollout and production adoption. Led AI-enabled workflows and integrations, including custom report generation, brochure-to-project data extraction, and webhook based booking capture from client websites into the CRM.

Founder & Product Lead at Paw Plates, Sep 2023 - Feb 2026 · 2 yrs 6 mos, Bengaluru, Karnataka, India, • Built a direct-to-consumer pet nutrition brand, identifying demand for breed-specific fresh meal plans through 50+ customer interviews and surveys. • Defined and launched an MVP meal offering, iterating on packaging, delivery cadence, and onboarding flows based on early adopter feedback. • Implemented WhatsApp-based ordering automation, reducing manual coordination by 30% and improving repeat purchases. • Built and retained an early customer base of 40+ customers through rapid feedback loops and product iterations. • Optimized supply chain and production workflows, reducing operating costs by ~30% while maintaining delivery consistency.

Key Account Manager at ICRA, Apr 2022 - Sep 2023 · 1 yr 6 mos, Bengaluru, Karnataka, India, • Managed a portfolio of 125+ enterprise clients, translating complex financial datasets into structured insights for risk monitoring and decision-making. • Analyzed institutional financial data and surveillance reports to support client risk assessments and governance insights. • Monitored account health metrics and KPIs to proactively identify financial risks and recommend corrective actions. • Generated ₹2.6 Cr in revenue while achieving the lowest client-debt values within the organization through proactive account management.

Intern at Verzeo, Apr 2021 - Jun 2021 · 3 mos, Bengaluru, Karnataka, India, • Product Development: Contributed to curriculum building for interview-prep courses; analyzed completion metrics and user patterns to inform content decisions. • Process Design & Scale: Developed SOPs for hiring and mentor onboarding; identified operational bottlenecks and designed improvements that increased delivery efficiency

Executive at EXCEL FOUNDATION, Jul 2018 - Jun 2020 · 2 yrs, Chennai, Tamil Nadu, India, • Conducted statistical surveys and location analysis to identify high-potential retail locations and support expansion decisions. • Secured strategic retail partnerships with Puma, Bata, Reliance Trends, and RamRaj by evaluating location economics and market demand. • Generated the highest monthly revenue in the organization (₹35L – Jan 2019) through relationship-driven sales execution.

Education

Master of Business Administration - MBA, Indian Institute of Management Sirmaur

AI-First Product Management, Airtribe