Urban Company. NMIMS

Mumbai, Maharashtra, India


Remote

Master of Business Administration
NMIMS CDOE

Master's degree, English Literature (British and Commonwealth)
University of Allahabad
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With a Master of Business Administration from NIMS University and a Master's degree in English Literature from the University of Allahabad, I bring a blend of strategic thinking and creative communication to the table. Currently, as a Business Development Associate at Urban Company, I contribute to driving growth and supporting business initiatives with data-driven insights and decision-making. My core skills include proficiency in Power BI, Microsoft Excel, and data visualization, which I leverage to deliver impactful insights. At Urban Company, I collaborate with cross-functional teams to identify opportunities for business expansion and align strategies with organizational goals. My background in data visualization and graphic design enhances my ability to communicate complex insights effectively. I am motivated by the opportunity to contribute to a dynamic team, bringing diverse perspectives and a focus on informed decision-making to achieve shared success.
Mumbai
Business Development Associate at Urban Company, Mar 2025 - Present · 1 yr 4 mos, Mumbai, Maharashtra, India, Assisted in monitoring and improving service across Classic, Prime, Luxe category as well as handling all the escalation, advising partners on discounting constructs and menu enhancements to drive sales and reduce cancellations. Driving the 30+ approvals per month count constantly which was 25 in H2 2024 by gathering leads, conducting partner visits, and executing upselling and cross-selling strategies to improve conversion. Reduced TAT in FA pass to approvals from 10 days to 6 days by ensuring tightened ops, while maintaining sales reporting discipline (tracking partner visits and recent trends) to enable competition intelligence and faster decision-making. Actively engaged in critical tasks and supported fulfillment to ensure targets were met, demonstrating ownership and accountability. Achieved ~98% delivery success during peak season, with a record single day delivery of 3748 by increasing calendar marking up to 85% and reducing 140 temp block profiles, using competition intelligence to prioritize high-demand partners and advising on capacity planning to protect revenue. Onboarded 200+ partners and optimized walk-in to approval funnel from 36% to 42% by actively approaching prospects with upselling and cross-selling playbooks, handling field inquiries as first in command, and capturing sales reporting data to inform city-level strategy.
Data Visualization at Tata Technologies, Jan 2025 - Jan 2025 · 1 mo, • Developed visual representations of data from multiple resources. • Createing insightful data visualizations for decision-making processes. • Utilized Excel to analyze and present data in a clear and concise manner.
Graphic Designer at Astitva Mishta, Oct 2022 - May 2023 · 8 mos, Remote, • Provided graphic design services such as business card, logo, templates, marketing materials, and brochures. • Communicated with clients to ensure their satisfaction with the final designs. • Utilized Adobe Creative Suite to create visually appealing and impactful designs. • Collaborated with the marketing team to align designs with brand guidelines.
Master of Business Administration, NMIMS CDOE
Master's degree, English Literature (British and Commonwealth), University of Allahabad