Headline

DevOps and SRE focused on cloud reliability & automation at scale @ Athenahealth | Healthcare | Multi Cloud | Kubernetes | Codex Skills | Terraform & CloudFormation | Observability

About

Site Reliability & Cloud Engineer with 5+ years of experience operating production-grade AWS environments (EKS, ECS) and building scalable infrastructure using Terraform and Jenkins. I specialize in automation, reliability engineering, and secure cloud architecture within high-availability systems.Currently leading reliability for Athenahealth’s healthcare SaaS platform, ensuring 24/7 uptime, incident response readiness, and infrastructure stability. Reduced cloud costs by ~5% through event-driven governance automation and improved deployment efficiency by ~9% (~8 hours saved per project) via CI/CD standardization.Experienced in Kubernetes stability tuning, observability engineering (Prometheus, Grafana, OpenSearch), IAM hardening, and mitigating production incidents including traffic spikes and resource exhaustion.

Location

India

AI stack

codex

ollama

windsurf

ChatGPT Images

Work experience

Member of Technical Staff Site Reliability Engineer at athenahealth, Nov 2024 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, Site Reliability Engineer for a production healthcare cloud application, responsible for end-to-end reliability, deployments, and incident response for a 24/7 platform. Own AWS ECS and EKS infrastructure using Terraform, focusing on scalability, security, and cost efficiency. Designed and implemented observability using Prometheus, Grafana, and OpenSearch to improve system visibility and incident detection. Primary on-call engineer, leading incident troubleshooting and post-incident analysis to ensure rapid resolution and minimal downtime. Automated deployment and operational workflows using Jenkins and Python, reducing manual effort and improving deployment efficiency.

Senior Cloud Automation Engineer at Rapyder Cloud Solutions Private Limited, Nov 2021 - Nov 2024 · 3 yrs 1 mo, Bengaluru, Karnataka, India, ○ Designed and delivered hybrid cloud solutions (AWS/Azure) to optimize operations, improving system availability and reducing costs. For instance, led migration of services to EKS, boosting system throughput by 9%. ○ Developed robust CI/CD pipelines using Jenkins, AWS CodePipeline/CodeBuild, and GitHub Actions, enabling reliable daily deployments and accelerating time-to-market. ○ Engineered AWS Lambda functions (integrated with API Gateway, DynamoDB, Pinpoint) to automate transactional messaging workflows. ○ Standardized infrastructure security by deploying compliance-ready EKS clusters (adhering to CIS/PCI-DSS) via Terraform.

Cloud Trainee at Rapyder Cloud Solutions Private Limited, Apr 2021 - Oct 2021 · 7 mos, Bangalore Urban, Karnataka, India, ○ Built AWS proof-of-concepts and automated deployments with CloudFormation/Terraform, shortening project delivery time. ○ Authored Python AWS Lambda scripts (triggered by API Gateway, S3, CloudWatch Events) to automate data processing tasks. ○ Gained hands-on experience with ECS/ECR containerization and AWS DevOps tools (CodeCommit, CodePipeline).

Tech Journalist at Analytics India Magazine, Jan 2020 - May 2020 · 5 mos, Bangalore Urban, Karnataka, India, ○ Authored 176 technical articles (700–1000 words each) on cloud computing, data science, and AI , demonstrating deep subject-matter knowledge and strong communication. ○ Conducted product POCs and company interviews to enrich content; maintained a high output (2 articles/day) under tight deadlines. ○ Consistently met editorial standards for accuracy and clarity, boosting reader engagement.

Content Writer at Analytics India Magazine, Nov 2019 - Jan 2020 · 3 mos, Bangalore Urban, Karnataka, India

Education

Bachelor's degree, Mechanical Engineering, BLDEAs College of Engg. & Technology, BIJAPUR

Public links

github: https://github.com/sameerbalaganur