IT Support Engineer at HCLTech | SQL | Service Now | Active Directory Server | Incident Management | Service Level Agreement and Jira

Lucknow, Uttar Pradesh, India

Bachelor of Technology - BTech, Information Technology
PSIT Kanpur (Pranveer Singh Institute of Technology)
B.Tech, Information Technology
Pranveer Singh Institute of Technology
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Kanpur
Graduate Trainee at HCLTech, Aug 2025 - Present · 11 mos, Lucknow, Uttar Pradesh, India, Engaged in IT infrastructure management and application support, including configuration and troubleshooting of enterprise systems. Collaborating with cross-functional teams to ensure smooth deployment, monitoring, and maintenance of client applications. Hands-on exposure to cloud technologies, databases, and automation tools to improve system efficiency and reduce down-time.
Bachelor of Technology - BTech, Information Technology, PSIT Kanpur (Pranveer Singh Institute of Technology)
B.Tech, Information Technology, Pranveer Singh Institute of Technology