Headline

Tech Lead at Zepto | Building Scalable Systems for Quick-Commerce

About

Technical Lead with over 8 years of experience building high-scale backend systems and leading engineering teams. Currently at Zepto, I specialize in geospatial systems, order allocation, and infrastructure optimization, having delivered solutions that significantly reduce operational costs and enhance platform performance. My expertise spans Java, GoLang, and distributed systems, with a proven track record of scaling products from MVP to high-traffic production environments. I am passionate about solving complex infrastructure challenges, mentoring engineers, and driving technical excellence across the entire software development lifecycle.

Location

Bengaluru, Karnataka

AI stack

cursor

langchain

langgraph

ollama

Work experience

Technical Lead at Zepto, Oct 2025 - Present · 10 mos, Bengaluru, Karnataka, India, • Leading Rider Experience charter (4 engineers) for 120K+ daily active riders • Built Rider Support and Telephony platforms (IVR, bridge calls, call masking) • Driving developer productivity and career growth initiatives

Software Engineer 3 at Zepto, Dec 2024 - Sep 2025 · 10 mos, Bengaluru, • Founded Zepto Maps team, built the core mapping platform powering routing, geospatial systems, and last-mile intelligence • Architected Demand Shaping platform serving 800K+ RPM • Built routing engine powering optimized routes and ETA predictions • Led org-wide platform adoption with observability and guardrails

Software Development Engineer 2 at Observe.AI, Sep 2021 - Nov 2024 · 3 yrs 3 mos, Bangalore Urban, Karnataka, India, • Built pipelines ingesting 12M+ daily interactions (calls, emails, chats) • Developed Data Enrichment Platform for ML, transcription, PII redaction • Re-architected core backend powering AI products

Software Engineer 3 at LoadShare Networks, Jan 2021 - Sep 2021 · 9 mos, Bengaluru, Karnataka, India, • Architected Order Allocation Engine — 80K+ orders/day • Built ops control tooling improving SLA adherence • Designed rider ranking engine with fail-safes

Software Engineer 2 at LoadShare Networks, Oct 2019 - Dec 2020 · 1 yr 3 mos, Bengaluru, Karnataka, India, • Re-architected Cash-on-delivery flows reducing ledger mismatches • Handled Rs.200M+ cash collection at peak

Software Engineer at LoadShare Networks, Oct 2018 - Sep 2019 · 1 yr, Bengaluru, Karnataka, India, • Built scalable backend for e-commerce delivery platform • Developed report generation framework for Ops teams

Software Engineer at Samsung Electronics, Jun 2017 - Oct 2018 · 1 yr 5 mos, Noida, Uttar Pradesh, India, • BLE development for J Series — 4M+ devices globally • R&D: patents, IoT, Beacon proximity sensing

Education

Bachelor of Technology (B.Tech.), Computer Engineering, J.C. Bose University of Science and Technology, YMCA