Headline

Tech Lead @Bizom | Designing & Scaling Production-Grade Agentic AI Platform | MTech(CSE) IIITB

About

Designed and engineered an in-house, multi-modal agentic platform, handling 100k+ daily invocations and enabling engineering teams to seamlessly build diverse production features on top of it. Owner of multiple microservices and the complete backend infrastructure of eB2B app. Driving AI adoption within engineering team. Medium: https://medium.com/@itssp1998

Location

Bengaluru

AI stack

claude code

deepseek

hugging face

kiro

mcp

n8n

Work experience

Technical Lead at Bizom, May 2026 - Present · 5 mos

Senior Software Engineer at Bizom, Apr 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India, Spearheaded the development of Bizom’s Agentic AI Framework, enabling the launch of production-ready AI agents. These agents now serve thousands of active users across enterprise clients. Championed knowledge-sharing initiatives to democratize AI adoption internally, reducing onboarding and experimentation time for new teams. Product owner for Bizom’s B2B Retail Platform, serving thousands of daily active users across multiple enterprise clients Owned and ensured high availability for multiple core microservices: including Notification (SMS, FCM, Email), Access Management, API Gateway, and Merchandising (IR-based) services. .

Software Engineer at Bizom, Jul 2022 - May 2025 · 2 yrs 11 mos, Bengaluru, Karnataka, India, Led the end-to-end integration of ONDC, enabling Bizom to go live as a Seller App on Day 1 of launch, and built a logistics aggregator to enable pan-India deliveries. The platform scaled to 500+ sellers at its peak. Designed and developed a Payments Service integrating multiple payment gateways and BNPL vendors to extend retailer credit seamlessly. Revamped the retailer onboarding flow for Bizom’s buyer app (Distiman), resulting in couple of thousands retailers onboarded. Collaborated closely with product managers, designers, and external partners to deliver scalable, production-grade systems.

R&D Intern at Bizom, May 2021 - Jul 2021 · 3 mos, Bengaluru, Karnataka, India, Developed an internal tool to migrate data reports from ELL Platform to OneView, automating manual processes and reducing report transition time significantly.

Education

Master of Technology - MTech, International Institute of Information Technology Bangalore

Bachelor's degree, Information Technology, Government Engineering College (GEC) Bhavnagar