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sam kajjam

Operations Executive at Razorpay

Greater Bengaluru Area

3+ years of work experience

Razorpay
Mar 20268 mosOct 2026

Bengaluru South, Karnataka, India

Razorpay
Mar 20267 mosSep 2026

Delivered prompt, accurate customer and payment support across chat, email, and voice channels for a high-volume fintech platform, resolving transaction and merchant payment queries within SLA. Collaborated with cross-functional payments and operations teams to troubleshoot escalations, ensuring seamless resolution and high customer satisfaction. Applied strong problem-solving and time-management skills in a fast-paced, metrics-driven support environment; awarded Customer Champion Award for consistent performance.
Startek
Mar 20251 yr 1 moMar 2026

banglore

Myntra
Oct 20246 mosMar 2025

Bangalore Urban, Karnataka, India

Startek
Jul 20231 yr 4 mosOct 2024

Banglore

sam’s AI Stack

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Education

Sri Krishnadevaraya University

Sri shankara nanda giri swami adided degree college, Koushik Sam

Sri Krishnadevaraya University

20182 yrs2020
Sri Krishnadevaraya University

Bachelor of Commerce, Computer Programming, Specific Applications

Sri Krishnadevaraya University

20203 yrs2023

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Headline

Operations Executive at Razorpay

Location

Greater Bengaluru Area

AI stack

claude code

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Work experience

Operations Executive at Razorpay, Mar 2026 - Oct 2026 · 8 mos, Bengaluru South, Karnataka, India

Customer Support Executive at Razorpay, Mar 2026 - Sep 2026 · 7 mos, Delivered prompt, accurate customer and payment support across chat, email, and voice channels for a high-volume fintech platform, resolving transaction and merchant payment queries within SLA. Collaborated with cross-functional payments and operations teams to troubleshoot escalations, ensuring seamless resolution and high customer satisfaction. Applied strong problem-solving and time-management skills in a fast-paced, metrics-driven support environment; awarded Customer Champion Award for consistent performance.

Operations Executive at Startek, Mar 2025 - Mar 2026 · 1 yr 1 mo, banglore

Operations Executive at Myntra, Oct 2024 - Mar 2025 · 6 mos, Bangalore Urban, Karnataka, India

Operation Executive at Startek, Jul 2023 - Oct 2024 · 1 yr 4 mos, Banglore

Education

Sri shankara nanda giri swami adided degree college, Koushik Sam, Sri Krishnadevaraya University

Bachelor of Commerce, Computer Programming, Specific Applications, Sri Krishnadevaraya University

sam kajjam - Operations Executive in Greater Bengaluru Area | Tal