---
title: "Salla Grishma - Shipping and Delivery Support in Hyderabad | Tal"
description: "Meet Salla Grishma, MBA Candidate (Systems with Business Analytics) | Entry-Level Data Analyst | Power BI | Excel | Data Cleaning | Data Visualization | Dashboarding | Business Analytics | Former Amazon Associate | Open to Analyst Roles based in Hyderabad."
image: "https://tal.club/meet/salla-grishma/share-image"
---

# Salla Grishma on Tal

## Headline

MBA Candidate \(Systems with Business Analytics\) \| Entry\-Level Data Analyst \| Power BI \| Excel \| Data Cleaning \| Data Visualization \| Dashboarding \| Business Analytics \| Former Amazon Associate \| Open to Analyst Roles

## About

I have a B\.Com in Computers applications and I’m currently pursuing an MBA\(Systems with Business Analytics\)\. I worked at Amazon as a Shipping And Delivery Support Associate, where I developed strong problem\-solving and data\-handling skills\. I’ve also completed a Deloitte Data Analytics Simulation, where I used Excel and Tableau to analyze and visualize data, along with an advanced Excel certification\. I’m now looking to apply my analytical skills and business knowledge to contribute as a Data Analyst\.

## Location

Hyderabad

## Work experience

Shipping and Delivery Support at Amazon, Aug 2024 \- May 2025 · 10 mos, Handled 100\+ daily customer queries, improving resolution time by ensuring accurate and timely responses across chat, email, and phone\. Reduced escalation rates by collaborating with cross\-functional teams, resolving complex delivery and order issues\. Maintained high customer satisfaction by analyzing recurring issues and ensuring consistent service quality\. Applied problem\-solving and data\-handling skills to track order patterns and identify common failure points\. Adapted quickly to product/process updates through continuous learning, improving operational efficiency\.

## Education

Master of Business Administration, Systems with Business Analytics, Aurora Degree and Pg College

Bachelor of Commerce \- BCom, Computers, Tapasya Group

[View the original profile](https://tal.club/meet/salla-grishma)

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