---
title: "Salini Balakrishnan - Technical Project Manager in Bengaluru | Tal"
description: "Meet Salini Balakrishnan, Product Owner - Doc AI & AI Services, Banking - Finacle CRM, WMS, CORE - Techno Functional - Certified AWS Certified Cloud Practitioner - PSPO I - PM based in Bengaluru. AI stack includes claude code, claude, and github copilot."
image: "https://tal.club/meet/salini-balakrishnan/share-image"
---

# Salini Balakrishnan on Tal

## Headline

Product Owner \- Doc AI & AI Services, Banking \- Finacle CRM, WMS, CORE \- Techno Functional \- Certified AWS Certified Cloud Practitioner \- PSPO I \- PM

## About

\- 15 years of experience in Project Management, Business Analysis, Strategic and Business Driven Product Management, Digital Transformation, Client Engagement and Stakeholder Management \- Product Owner @Amex for the Document Verification AI & Services Team\. \- Certified AWS Certified Cloud Practitioner\. \- PSPO I Certification \- Finacle CRM & WMS – Techno Functional SME \(Subject Matter Expert\)\. \- Technical Experience in Java, J2EE, Javascript, Pl/SQL, JSON, Kubernetes, Finacle Scripting\. \- Well versed in Requirements Gathering, Scope and Design, Cost and Estimate Analysis\. \- Finacle CRM & WMS Implementation, Support, Customization, Migration and Testing expertise\. \- Stakeholder Management of four countries \(Hong Kong, India, Philippines and Taiwan\) for ANZ Bank \- Deep knowledge about Agile framework implementations – Scrum, Kanban, SAFe

## Location

Bengaluru

## AI stack

claude code

claude

github copilot

githubcopilot

huggingface

ChatGPT

## Work experience

Technical Project Manager at IBM, Jul 2026 \- Present · 1 mo, Bangalore, AI Services Technical Project Manager for AI Services Team in AMEX\.

Product Owner / Senior Consultant at IBM, Apr 2024 \- Jun 2026 · 2 y 2 mo, Bengaluru, Karnataka, India, Product Owner for Data ScienceTeam \(Document Intelligence \) & AI Services Team in AMEX

Manager \- Finacle at IBM, Jan 2022 \- Mar 2024 · 2 yrs 3 mos, Bengaluru, Karnataka, India, SME for Finacle Version 11 in DBS BANK Version Upgrade Implementation and Support for Finacle WMS from 10\.2\.02 to V11 for DBS Bank\. Connectivity Porting from Finacle CRM to CMCP for Finacle WMS\.

Industry Consultant \- Banking \- SME \- Finacle CRM & WMS at IBM, Jan 2015 \- Dec 2021 · 7 yrs, Bengaluru Area, India, Product Owner for Finacle CRM \- ANZ BANK\. Version Upgrade Support for CRM from 10\.1\.09 to 10\.2\.25\. Customization/Change Request Requirement Implementation\. Business Logic Analysis for client requirement\. Coordinating Client Walk Through on Changes and BAU\. Preparation of Initial Assessment/Functional Design Document based on the requirement from Client\. Preparation of estimates for the Customization Requests from Client\. Coding of the Business Logic as per the customization requirement from client side\. Testing on each stage of coding – FUT/SIT\. UAT/DRH Support on Test Environments\. POC \(Proof of Context\) implementation and testing\. Preparation of test cases in Quality Center\. Resolving issues raised by Client in PS \(Product Support\) Team\. Extensively used PL/SQL to manage data stored in Database\. Performed Back\-end testing using PL/SQL queries to validate the data in the Database\. End\-to\-End configuration and issue fixing for CRM Retail and Corporate CIF creation\. Handled Migration activities from ANZ to DBS – Finacle CRM and certain CORE Extracts\. Managing the Team with the equal distribution of work and doubt clearance sessions\.

Finacle Consultant \- Techo/Functional at Adecco, Aug 2014 \- Dec 2014 · 5 mos, Bengaluru Area, India, Finacle CRM Techo Functional Support to ANZ Bank via IBM India Pvt\. Ltd\.

Banking Advisor at Adecco India Pvt\. Ltd, India, Aug 2014 \- Dec 2014 · 5 mos, Client was IBM India Pvt\. Ltd\. for ANZ Bank Project\. I was absorbed by IBM for the same Client – ANZ, for my outstanding abilities to deliver and manage\.

Senior Systems Engineer at Infosys, Oct 2011 \- Aug 2012 · 11 mos, Hyderabad Area, India, 1\. DFS – Discover Financial Solutions Client: \- Discover Financial Solutions Synopsis: \- Development of new SRs \(Service Requests\) in Support Module of Finacle CRM\. 2\. CRM Support 7\.x, 9\.x and 10\.x Synopsis: \- Fixing Issues reported by all the Clients in 7\.x, 9\.x and 10\.x versions \- Support to the client on all stages of testing in client environment\. \- Regular contact with the client related to the release of customization/SR accomplishment\. \- Resolving issues raised by Client in PS \(Product Support\) Team\. \- Full team members’ co\-ordination on work assigned\. \- Tracking tickets/issues team members are handling with\. \- Weekend support on critical situations\.

Systems Engineer at Infosys, Sep 2009 \- Sep 2011 · 2 yrs 1 mo, Chennai Area, India, 1\. UBOC – Union Bank of California Client: \- UBOC\. Synopsis: \- Customization in FI\-CRM \(Finacle Integrator – which provides an interface for external systems or products to communicate with Finacle core, Finacle CRM and other solutions of Finacle\)\. \- Customization/Change Request Requirement Analysis\. \- Business Logic analysis for client requirement\. \- Implementation aspects of the customization/SR\. \- Coding of the Business Logic as per the customization requirement from client side\. \- Maintaining project schedules\. \- Testing on each stage of coding\. \- Final Testing on Test Environment\. \- Release of the Customization/Change Request done\. \- POC \(Proof of Context\) implementation\. \- Checking the Feasibility of the POC and its time requirement\. \- Analyzing the functional flow of the POC\. \- Coding as per the flow analyzed\. \- Testing POC wit various conditions\. \- Demo to the client on completion of POC\. \- SR \(Service Request\) Development in PMD \(Product Maintenance Dept\.\) Team\. \- Implementation in local environment\. \- Testing in test environment\. \- Final release with proper documentation\.

Systems Engineer Trainee at Infosys, Nov 2008 \- Aug 2009 · 10 mos, Mysuru Area, India, Generic Training at Infosys, Mysore Campus on various technologies and areas like, 1\. Java and Advanced Java programming 2 C\+\+ Programming Part\-I 3 C\+\+ Programming Part\-II 4 Unix 5 System Development Methodology 6 RDBMS 7 Problem Solving Techniques 8 Programming and Testing 9 Programming Fundamentals \(FP\) 10 Infosys Quality System 11 Introduction to J2EE \- Part 1 12 Introduction to J2EE \- Part 2 13 Introduction to Web Technologies 14 IP Security and Legal Issues 15 Knowledge Management at Infosys 16 Perl Scripting \(FP\) 17 Problem Solving Techniques etc\. Advanced Training on Finacle, Infosys's Banking Solution : 1\. Finacle Banking Fundamentals 2\. Finacle C and C\+\+ Programming 3\. Finacle HTML, DHTML, Java Script 4\. Finacle Introduction to XML and XSL 5\. Finacle Java Programming 6\. Finacle CRM

## Education

Master's Degree, Computer Science, Information Systems, Rajagiri School of Engineering and Technology

Bachelor's Degree, Computer Science, College of Engineering, Chengannur

[View the original profile](https://tal.club/meet/salini-balakrishnan)

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