Headline

Product Development

About

Customer-Centric Technical Support Engineer with 4+ years of experience in the SaaS industry, focused on delivering value across customer onboarding, product adoption, and issue resolution. Known for building strong client relationships, translating technical insights into business impact, and driving product improvements through customer feedback. Skilled in cross-functional collaboration, stakeholder communication, and ensuring customer satisfaction at every stage of the journey

Location

Coimbatore

Work experience

Associate at Cognizant, Sep 2023 - Present · 2 yrs 10 mos, Coimbatore, Tamil Nadu, India

Programming Analyst at Cognizant, Jul 2022 - Sep 2023 · 1 yr 3 mos, Coimbatore, Tamil Nadu, India

Programmer Analyst Trainee at Cognizant, Jul 2021 - Jul 2022 · 1 yr 1 mo, Coimbatore, Tamil Nadu, India

Education

Kongu Engineering college