Headline

Customer Service Representative @ TaskUs | Customer Experience Management

About

With a strong foundation in customer service and a high school diploma from Maharaj, this professional thrives in delivering exceptional customer support. Currently serving as a Customer Service Representative at TaskUs, they handle inquiries across multiple channels, focusing on resolution and enhancing customer satisfaction. Proficient in using LiveChat and CRM platforms, they are adept at maintaining accurate records and fostering positive experiences for customers. Their recent experience includes roles at TaskUs, Alorica, and Teleperformance, where they contributed to resolving customer queries and ensuring service quality. Known for their commitment to meeting performance targets, they value collaboration and aim to enhance organizational goals by providing seamless customer experiences. Motivated to contribute diverse perspectives and a solutions-oriented approach, they are dedicated to fostering client relationships and operational excellence.

Location

Mohali district

Work experience

Customer Service Representative at TaskUs, Jun 2025 - Mar 2026 · 10 mos, India, Handle customer inquiries via chat/email/voice with a focus on resolution and customer satisfaction.

Customer Care Executive at Alorica, May 2024 - Dec 2024 · 8 mos, Delivered chat and voice support to international customers, resolved service and billing issues, updated CRM records, and consistently met quality targets.

Education

Sargoda khalsa senior secondary school