Sakibul Islam
Collection Manager at Bajaj Auto Credit Ltd
Assam
7+ years of work experience
Jun 20251 yr 1 moPresent
Goalpara, Assam, India
Jan 20241 yr 5 mosMay 2025
Goalpara, Assam, India
Mar 20221 yr 11 mosJan 2024
Bongaigaon, Assam, India
The Area Collection Manager is responsible for managing and overseeing the collection activities of a specific area or region for an organization. The key responsibilities of an Area Collection Manager include:
1. Developing collection strategies and plans for the area or region to ensure timely recovery of outstanding debts.
2. Monitoring and analyzing collection performance and trends, identifying areas that require improvement, and making appropriate recommendations.
3. Managing collection team members and providing guidance, support, development, and performance feedback.
4. Interacting with customers, internal and external stakeholders, and other departments to ensure customer satisfaction and efficient debt recovery.
5. Ensuring compliance with debt collection laws and regulations, organizational policies, and procedures for debt collection.
6. Preparing reports and analyzing data to monitor collections and collections team effectiveness, and sharing the results with senior management and other relevant departments.
7. Coordinating with legal teams and other departments, such as finance and accounting, to resolve disputes and manage legal collections more effectively.
8. Maintaining accurate records of delinquent accounts and updating processes, policies, and systems in response to changes in regulations and business needs.
An effective Area Collection Manager should have strong analytical, leadership, communication, and problem-solving skills, as well as the ability to work collaboratively with different departments, customers, and stakeholders.
Jan 20223 mosMar 2022
Bilasipara, Assam, India
The primary responsibility of a Debt Manager is to manage the debts of an organization and ensure the timely recovery of outstanding payments. Some of the key responsibilities include:
1. Developing and implementing debt recovery plans and strategies.
2. Establishing credit policies and procedures that minimize the risk of default.
3. Conducting credit checks and evaluating the creditworthiness of clients and customers.
4. Ensuring compliance with debt collection laws and regulations.
5. Establishing relationships with collection agencies and attorneys to pursue legal action where necessary.
6. Monitoring and analyzing outstanding debts, identifying trends and making appropriate recommendations to management.
7. Developing and maintaining a customer-oriented approach to debt recovery to maintain a positive relationship with customers.
8. Training and supervising collection staff to ensure effective collections operations.
Overall, the Debt Manager plays a vital role in ensuring the financial stability of the organization by managing outstanding debts and ensuring their timely recovery. The role requires strong analytical and leadership skills, as well as the ability to work cooperatively with others in the organization.
Mar 20192 yrs 11 mosJan 2022
Assam, India
The collection and sales executive have several responsibilities that include:
1. Sales responsibilities: They are responsible for promoting the company's products and services to potential customers. Their goal is to increase sales and ensure customer satisfaction. They generally communicate with customers through phone calls, emails, and meetings.
2. Set monthly and yearly targets: They set sales targets on a monthly, quarterly or yearly basis, and ensure that they meet these targets. They are also responsible for forecasting potential sales for the upcoming periods.
3. Conducting Market Research: They should conduct market research on behalf of the company to identify new business opportunities and challenges, monitor competition, product quality and pricing strategy, and consumer habits.
4. Develop good relationships with customers: Building customer loyalty and ensuring customer satisfaction by being available to solve queries raised and consumers’ complaints are also part of their job responsibilities.
5. Collecting payment: They are responsible for collecting payment from customers on behalf of the company. They ensure that the company's payment policies are followed and that all debts are collected in a timely manner.
6. Reporting: They often have to submit timely reports on their sales activities, targets and progress made during various sales stages.
7. Working with other departments: They collaborate with various departments such as marketing, production, customer service, finance, and others within the company to ensure smooth operations, customer satisfaction, and to achieve overall business objectives.
Overall, the collection and sales executive plays a vital role in ensuring that the company generates profits through increased sales and efficient collection of payment.
Education
Bachelor of Commerce - BCom, Finance
Bongaigaon College
20143 yrs2017
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