Headline

IT Operations Specialist (Mainframe Operations)

About

Detail-oriented IT Operations Specialist with 5 years of experience in IBM Mainframe technologies, specializing in batch processing, console monitoring, and production support. Proven ability to ensure uptime, resolve system contentions, and optimize batch cycles using tools like OMEGAMON and SAR. CONSOLE OPERATIONS : ----------------------- - Monitored IBM Mainframe console operations, ensuring smooth execution of scheduled jobs. - Resolved abnormal job ends (abends) in collaboration with programming teams. - Used OMEGAMON to monitor CPU performance, job queues, and system contentions. - Ensured timely completion of mission-critical transaction processing and system regions. - Generated operational logs and reports for batch performance tracking and escalation. BATCH OPERATIONS : --------------------- - Oversaw batch operations and Class 1 job processing on IBM Mainframe systems. - Held, released, and modified job classes and priorities per business requirements. - Performed performance comparisons using SAR screens to detect anomalies. - Ensured SLA compliance by minimizing delays in batch cycle completions.

Location

Jammu & Kashmir

Work experience

Information Tecnology Operations Specialist(Mainframe Operations) at Kyndryl India, Sep 2021 - Present · 4 yrs 9 mos, Pune District, Maharashtra, India, Working On Mainframe Tecnology - Console Operations • Performed computer operator activities related to operation of IBM Mainframe Computers & associated peripherals. • Monitor mainframe operations & report abnormally ended processes & resolve with programmers. • Omegamon screen to monitor contentions & CPU percentages. • Omegamon screen to monitor clearance of batch jobs. • Ensuring timely completion of processes. • Ensuring all transaction processing regions are up on time.

Information Tecnology Operations Specialist (Mainframe Operations) at IBM, Aug 2020 - Sep 2021 · 1 yr 2 mos, Pune Division, Maharashtra, India, Worked On Mainframe Tecnology - Batch Operations • Performed computer operator activities related to operation of IBM Mainframe Computers & associated peripherals. • Omegamon screen to monitor clearance of class 1 batch jobs. • Running jobs as per business requirement. • Putting jobs on hold & releasing them, changing job class & job priority as per requirement. • Ensuring timely completion of batch cycles. • Comparing performance of jobs with previous run by referring to SAR screen.

Education

Master of Business Administration - MBA, Information Technology, DR. D. Y. Patil Vidyapeeth (DPU)

BTech - Bachelor of Technology, Computer Science, Chandigarh Group Of Colleges