Headline

Program Manager

About

Highly accomplished, dedicated Program Management Professional with over 14 years of experience spearheading transformative initiatives across the public sector, insurance, healthcare, banking, IT, and telecom industries. Renowned for orchestrating large-scale programs, executing strategic initiatives, and delivering technology-driven solutions that elevate operational efficiency and drive measurable business impact. Currently spearheading a high-impact digital transformation initiative for a leading multinational organization, overseeing the modernization of pension and employee benefits programs. Adept at steering Agile-led software development, AI, Automation, and Cloud migration projects, ensuring seamless execution by collaborating with C-level executives, product owners, engineers, and cross-functional stakeholders. At EXL Services, led enterprise-wide automation and hyper-automation programs for global clients in insurance, banking, and healthcare—streamlining workflows and reducing costs through RPA and AI-powered solutions. Previously at Red Hat, oversaw enterprise-wide IT programs that aligned business objectives with technical execution. Played a key role in transitioning traditional IT teams to Agile frameworks, significantly improving delivery timelines and enhancing stakeholder collaboration. Recognized for proactive risk mitigation, cost optimization, and strategic decision-making—driving project success through robust governance, Agile best practices, and continuous improvement frameworks. Proficient in pre-sales solutioning, regulatory compliance, and contract negotiations, with a sharp focus on aligning technology investments with overarching business objectives. A transformational leader deeply passionate about mentoring and empowering high-performing teams. Committed to cultivating a culture of innovation, adaptability, and operational excellence across all facets of program delivery.

Location

India

Work experience

Program Manager at Publicis Sapient, May 2024 - Present · 2 yrs 2 mos

Digital Transformation Project Manager at EXL, Jan 2023 - Apr 2024 · 1 yr 4 mos, Managing a variety of digital transformation projects including RPA, Automation, Hyper-Automation etc for various multinationals

Project Manager at EXL, Jan 2023 - Apr 2024 · 1 yr 4 mos

Business Analyst II/ Project Management Officer at Red Hat, Sep 2019 - Dec 2022 · 3 yrs 4 mos

Project Coordinator ( Service Delivery Manager) at BT, Jun 2015 - Sep 2019 · 4 yrs 4 mos, Gurugram, Haryana, India

Project Management Analyst at Oracle, May 2011 - May 2015 · 4 yrs 1 mo, Hybrid, •Provided project management support and coordination across various internal teams, including Accounts Payable and Receivables. • Facilitated license migration processes, ensuring seamless transitions and compliance. • Collaborated with Project Accounting and Credit and Collections to optimize project workflows.

Education

M.B.A, Finance, IBMR Business School

PGDM, Operations Management and Supervision, Christ University, Bangalore