---
title: "sajid alam - Senior Associate in Greater Kolkata Area | Tal"
description: "Meet sajid alam, BFSI Operations Analyst | Mortgage Servicing Specialist | Lean Certified | Team Mentoring & Process Excellence I Customer Service Operations Professional | Service Desk & IT Support | Client Support | TCS | Wipro based in Greater Kolkata Area."
image: "https://tal.club/meet/sajid/share-image"
---

# sajid alam on Tal

## Headline

BFSI Operations Analyst \| Mortgage Servicing Specialist \| Lean Certified \| Team Mentoring & Process Excellence I Customer Service Operations Professional \| Service Desk & IT Support \| Client Support \| TCS \| Wipro

## About

Operations Analyst with 6\+ years of experience in Mortgage & Loan Servicing \(BFSI\) and International Telecom B2B operations\. Strong expertise in SLA management, compliance, and process improvement with 99%\+ accuracy record\. Lean\-certified professional recognized with Employee of the Month and Rising Star awards\. Experienced in mentoring associates and supporting team performance to drive operational excellence\.

## Location

Greater Kolkata Area

## Work experience

Senior Associate at Tata Consultancy Services, Mar 2023 \- Present · 3 yrs 4 mos, Hybrid, backend, non voice

Senior Customer Service at Tata Consultancy Services, Mar 2023 \- Present · 3 yrs 4 mos, On\-site, BFSI

Associate at Wipro, Dec 2020 \- Apr 2023 · 2 yrs 5 mos, Kolkata, West Bengal, India

Associate at Wipro, Dec 2020 \- Mar 2023 · 2 yrs 4 mos, Kolkata, West Bengal, India, At&t disconnecting order manager

## Education

Bsc pure science, pure science, Bardhaman university

[View the original profile](https://tal.club/meet/sajid)

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