SAJAL JAIN profile photo 1 on Tal

SAJAL JAIN

Process Analyst at WM | Accounts Payable | Procurement Specialist | Procure-To-Pay (P2P) | Vendor Management | Process Improvement | Financial Operations Accuracy | Payment processing | Invoice Processing

Indore

5+ years of work experience

WM
Mar 20242 yrs 4 mosPresent

Indore

• Processed over 200+ supplier and employee payments monthly with 99% accuracy using Oracle HCM and Payment-Net. • Managed Procurement Card (P-Card) transactions exceeding $1 million, ensuring accuracy, compliance, and timely reconciliation • Processed payments via Credit Card, P-Card and other electronic payment methods, ensuring accuracy and compliance with payment processing regulations. • Onboarded suppliers via Coupa, managed vendor queries, and resolved billing/Invoicing issues to support timely and accurate payment cycles. • Execute three-way or Two-way matching of invoices with purchase orders and goods receipts to ensure accuracy and regulatory compliance. • Managed invoice approvals and escalations through ERP systems (Oracle, Coupa). • Executed vendor payments via Credit card, P-Card and checks, ensuring timely disbursement and adherence to internal controls. • Collaborated with procurement and vendors to resolve invoice disputes and improve workflow efficiency. • Resolve invoice discrepancies by collaborating with vendors and internal stakeholders through platforms like ServiceNow, Coupa, or Oracle. • Managed payment runs via checks, ACH, and wire transfers, including high-value vendors like FedEx and Amazon • Operated compliance reviews and addressed questions from vendors and employees via ServiceNow, email, and phone calls with high resolution efficiency and service levels. • Monitored and prioritized soon-to-expire payables to ensure timely payments, reducing risk of late fees and maintaining strong vendor relationships. • Maintain and prepare reports on SLAs, daily invoice status, and vendor payment schedules to ensure transparency and performance tracking. • Create Excel-based reports and pivot tables. • Provided phone support to resolve invoice and payment-related queries. • Generated and analysed Symbeo reports to track invoice status.
LanceSoft, Inc.
Apr 20221 yr 11 mosFeb 2024

Herndon, VA

• Managed end-to-end vendor payment operations, including scheduling, processing manual checks and virtual card, balancing payment trackers, and ensuring timely and error-free disbursements. • Generated financial reports to monitor vendor activity, identify duplicate payments, and delivering insights that informed strategic decision-making. • Collaborated with procurement and vendors to resolve invoice disputes and improve workflow efficiency. • Improved invoice tracking and communication with 100+ suppliers by automating notifications, reducing vendor inquiries by 30%. • Distributed payment notices with full transaction transparency, saving 5+ hours weekly in support queries. • Coordinated with procurement and finance teams to ensure accurate invoice entries and timely disbursements.
Teleperformance
Mar 20211 yr 1 moMar 2022

Indore

• Responsible to provide proper resolution over the calls and emails. • Responsible to handle escalation calls. • Responsible to take proper action related to customer’s issues and ensuring customers should have satisfaction with the resolution provided. • Achieving daily cases target related to various issues raised by the customers. • Handling 50+ Outbound calls per day and providing resolution to the customer on emails as well.

Education

International Institute of Professional Studies, IIPS, DAVV, Indore

Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies

International Institute of Professional Studies, IIPS, DAVV, Indore

20192 yrs2021
Teerthanker Mahaveer University, Moradabad

Bachelor of Commerce - BCom, commerce

Teerthanker Mahaveer University, Moradabad

20163 yrs2019

Join SAJAL and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

SAJAL JAIN on Tal

Headline

Process Analyst at WM | Accounts Payable | Procurement Specialist | Procure-To-Pay (P2P) | Vendor Management | Process Improvement | Financial Operations Accuracy | Payment processing | Invoice Processing

About

• Experienced Accounts Payable Analyst and Finance Specialist in streamlining vendor payment processes, financial operations, invoice processing, and vendor management. • Skilled in reconciling complex financial data, managing P2P Invoicing cycles, and optimizing payment schedules aligned with supplier terms and company priorities. • Experienced in managing online payments through direct calls and live website transactions, ensuring timely and secure financial processing. • Proven track record in resolving billing discrepancies, maintaining SLA reporting, and leveraging platforms like Coupa, Oracle, and ServiceNow to ensure accuracy and timeliness. • Committed to delivering high-quality support and contributing to strategic financial decisions through insightful analysis and process improvements.

Location

Indore

Work experience

Process Analyst – Account Payable at WM, Mar 2024 - Present · 2 yrs 4 mos, Indore, • Processed over 200+ supplier and employee payments monthly with 99% accuracy using Oracle HCM and Payment-Net. • Managed Procurement Card (P-Card) transactions exceeding $1 million, ensuring accuracy, compliance, and timely reconciliation • Processed payments via Credit Card, P-Card and other electronic payment methods, ensuring accuracy and compliance with payment processing regulations. • Onboarded suppliers via Coupa, managed vendor queries, and resolved billing/Invoicing issues to support timely and accurate payment cycles. • Execute three-way or Two-way matching of invoices with purchase orders and goods receipts to ensure accuracy and regulatory compliance. • Managed invoice approvals and escalations through ERP systems (Oracle, Coupa). • Executed vendor payments via Credit card, P-Card and checks, ensuring timely disbursement and adherence to internal controls. • Collaborated with procurement and vendors to resolve invoice disputes and improve workflow efficiency. • Resolve invoice discrepancies by collaborating with vendors and internal stakeholders through platforms like ServiceNow, Coupa, or Oracle. • Managed payment runs via checks, ACH, and wire transfers, including high-value vendors like FedEx and Amazon • Operated compliance reviews and addressed questions from vendors and employees via ServiceNow, email, and phone calls with high resolution efficiency and service levels. • Monitored and prioritized soon-to-expire payables to ensure timely payments, reducing risk of late fees and maintaining strong vendor relationships. • Maintain and prepare reports on SLAs, daily invoice status, and vendor payment schedules to ensure transparency and performance tracking. • Create Excel-based reports and pivot tables. • Provided phone support to resolve invoice and payment-related queries. • Generated and analysed Symbeo reports to track invoice status.

Accounts Payable Associate at LanceSoft, Inc., Apr 2022 - Feb 2024 · 1 yr 11 mos, Herndon, VA, • Managed end-to-end vendor payment operations, including scheduling, processing manual checks and virtual card, balancing payment trackers, and ensuring timely and error-free disbursements. • Generated financial reports to monitor vendor activity, identify duplicate payments, and delivering insights that informed strategic decision-making. • Collaborated with procurement and vendors to resolve invoice disputes and improve workflow efficiency. • Improved invoice tracking and communication with 100+ suppliers by automating notifications, reducing vendor inquiries by 30%. • Distributed payment notices with full transaction transparency, saving 5+ hours weekly in support queries. • Coordinated with procurement and finance teams to ensure accurate invoice entries and timely disbursements.

Customer Service Representative (Supplier Support) at Teleperformance, Mar 2021 - Mar 2022 · 1 yr 1 mo, Indore, • Responsible to provide proper resolution over the calls and emails. • Responsible to handle escalation calls. • Responsible to take proper action related to customer’s issues and ensuring customers should have satisfaction with the resolution provided. • Achieving daily cases target related to various issues raised by the customers. • Handling 50+ Outbound calls per day and providing resolution to the customer on emails as well.

Education

Master of Business Administration - MBA, Entrepreneurship/Entrepreneurial Studies, International Institute of Professional Studies, IIPS, DAVV, Indore

Bachelor of Commerce - BCom, commerce, Teerthanker Mahaveer University, Moradabad