Headline

AI Engineer @ Cognizant | Agentic AI, Multi-Agent Orchestration, RAG | AWS Bedrock, LangGraph, MCP | Python

About

​I am an AI Software Developer & Data Scientist with 5+ years of professional experience specializing in enterprise-grade production automation, multi-agent orchestration, and voice AI workflows. By bridging the gap between advanced machine learning research and scalable cloud architectures, I build high-performance, low-latency intelligent systems that solve complex, real-world problems. ​My expertise spans designing agentic workflows using advanced LLMs (like Anthropic Claude) via Amazon Bedrock, architecting low-latency routing systems within AWS Connect, and deploying robust traditional ML/Deep Learning systems. ​I hold dual Master’s degrees in Aerospace Engineering from IIT Kanpur and Mechanical Engineering (CAD/CAM/CAE) from Osmania University, giving me a highly analytical, first-principles approach to engineering complex systems.

Location

Greater Bengaluru Area

AI stack

claude code

claude

gemini

github copilot

langchain

langgraph

Work experience

Associate - projects(Data Scientist Python AWS), Conversational Engineer, AI Agents at Cognizant, Nov 2023 - Present · 3 yrs, Banglore, Architected and deployed a multi-agent voice AI ecosystem using Amazon Connect and Bedrock, leveraging Anthropic Claude to automate complex customer interactions and intent mapping. Developed enterprise-grade MCP tools to facilitate seamless real-time data exchange between AI agents and ServiceNow/Jira, enabling autonomous cross-platform task execution. Engineered high-performance RAG workflows that integrated dynamic knowledge bases, reducing response latency and significantly increasing the precision of automated technical support. Automated mission-critical backend processes using Python, reducing operational overhead and streamlining the deployment of new AI agent capabilities.

Data Scientist at CGI, Jul 2021 - Nov 2023 · 2 yrs 5 mos, Bangalore Urban, Karnataka, India, • I have automated the process of monitoring mailboxes, classifying emails based on keywords, acknowledgement to user and assigned to the respective queue for ticket resolution, which helped in reducing manual efforts and improving overall efficiency. • Website Channel Automation: Automated all channels of a website including chat, email, and call using AWS services. • I have achieved the above using an Omni-channel solution for all channels using various AWS modules like Lambda, SageMaker, Analytics, Workmail, EC2, StepFunction, Connect, Pinpoint, and Amazon Connect.

Data Science Intern at ONPASSIVE, Feb 2021 - Jul 2021 · 6 mos, Hyderabad, Telangana, India, •Analyzed and collected datasets for F.R(Facial Recognition) project. •Created Machine Learning and Deep Learning models with python, Tensor flow, CV2, for facial recognition for employee attendance and transaction authentication. •Implemented a working Facial Recognition model with a Transfer learning Technique using Deep Learning models VGG-Face, VGG19, FACENET, INCEPTIONV3, DeepFace, and using the Siamese network. •Worked on Hyper-Parameter tuning for achieving higher accuracy of Models. •Created models using the Classification approach and CNN for Click_Fraud detection to identify the fraudulent traffic for a website.

Product Development Engineer at Himgiri Additive Technologies Pvt Ltd, Feb 2020 - Feb 2021 · 1 yr 1 mo, Hyderabad, Telangana, •Design of a Heavy Payload drone for multi-purposes like surveillance, Defense, and agriculture using CATIA and Solidworks •Performed structural analysis and topology optimization of the drone using Ansys and Hypermesh. •Worked on the fabrication of prototype of the drone components using 3D-Printing.

Education

Master's degree Thesis, Aerospace, Aeronautical and Astronautical Engineering, INDIAN INSTITUTE OF TECHNOLOGY KANPUR

Master of Technology - MTech, Mechanical Engineering(CAD/CAM/CAE), Osmania University

Public links

github.com: https://github.com/SairamTbvv/langgraph-helpdesk-agent