Headline

Lead Product Designer | 12+ Years Building 0→1 & Scaling AI-Driven, Complex Products Across Startups & Enterprise

About

I’m a Senior Product Designer with 12+ years of experience designing digital products, enterprise platforms and customer experiences across B2B, B2C, eCommerce, SaaS, retail, supply chain and AI-driven environments. My work sits at the intersection of product strategy, UX/UI design, design systems and emerging AI experiences. I specialise in turning complex business and user problems into intuitive, scalable and accessible digital products. Over the years, I’ve worked across large-scale product ecosystems and enterprise environments, partnering with product managers, engineers, researchers, business stakeholders and leadership teams to define product experiences from discovery through delivery. My core strengths include: • Product strategy & UX leadership • End-to-end UX/UI design • Interaction design & information architecture • Design systems & scalable UI • B2B, B2C & eCommerce experiences • Enterprise SaaS & complex workflows • Accessibility & WCAG • Usability testing & design research • AI/GenAI product experiences • AI-generated interface evaluation • Human-centred design for AI products • Figma, FigJam, Miro & Adobe Creative Cloud More recently, I have expanded my work into AI and generative AI, contributing to AI training and evaluation programmes where I apply UX expertise to assess AI-generated interfaces, workflows and product experiences. I’m currently based in Bengaluru, India and open to Senior, Lead and Principal Product Design opportunities across Bengaluru and India, including hybrid, remote and on-site roles. I’m particularly interested in products involving AI, SaaS, eCommerce, enterprise platforms, digital transformation and complex customer experiences. Open to connecting with product leaders, design leaders, recruiters and teams building meaningful digital products.

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

codex

gemini

lovable

Work experience

AI Trainer Product Design Expert at micro1, Nov 2025 - Present · 1 yr, United Kingdom

AI Product Design Expert at micro1, Nov 2025 - Present · 1 yr, Act as principal UX/UI subject matter expert, advising Global Top AI Labs on embedding human-centered interaction design principles into AI-generated design outputs and model training pipelines. Define and refine UX frameworks for interaction design patterns, usability heuristics, and design system consistency for AI training programs, aligning outputs to human-centered design standards. Evaluate AI-produced interfaces and interaction flows

Senior Consultant, Product Strategy & Design at Tesco, Feb 2025 - Present · 1 yr 9 mos, United Kingdom

Senior Consultant Product Designing at Target, Feb 2023 - Jan 2025 · 2 yrs, Bengaluru, Karnataka, India, Led the design and development of a comprehensive content supply chain system, streamlining the process from content creation to distribution. Collaborated with cross-functional teams, including product managers, engineers, and stakeholders, to define project requirements and design objectives. Conducted user research and usability testing to identify pain points and optimize the user experience across various touchpoints. Developed wireframes, prototypes, and high-fidelity designs using industry-standard design tools such as Sketch, Figma, and Adobe XD. Implemented a modular design system to ensure consistency and scalability across the platform. Facilitated design sprints and workshops to foster innovation and align team members on project goals and user needs. Analyzed user feedback and data analytics to iterate and improve design solutions, ensuring a seamless and intuitive user journey. Mentored junior designers and provided guidance on best practices in UX/UI design and user-centered design principles. Presented design concepts and progress updates to senior leadership and stakeholders, effectively communicating design rationale and project status. Key Achievements: Successfully launched a robust content supply chain system that improved operational efficiency by 30%. Enhanced user satisfaction scores by 25% through iterative design improvements based on user feedback and testing. Reduced content production time by 20% through the implementation of automated workflows and optimized design processes. Recognized with the Target Product Managers Innovation Ideas abd solutions for outstanding contributions to the content supply chain project.

Senior Manager product Design UX/UI and CX customer Experience at IBO (Ebo Mart Private Limited), Apr 2022 - Feb 2023 · 11 mos, Bengaluru, Karnataka, India, In my role as Senior Manager of Product Design at our IBO Mart omnichannel e-commerce company, I drive the creation and optimization of user experiences across B2B, B2C, B2P, and D2C segments. My focus is on developing innovative design strategies that align with our diverse business models, enhancing interactions across multiple platforms and channels. **Key Responsibilities:** - **Strategic Design Leadership:** Develop and execute comprehensive product design strategies tailored to B2B, B2C, B2P, and D2C markets, ensuring alignment with company objectives and market demands. - **User-Centered Approach:** Advocate for user-centered design principles, conducting in-depth user research, usability testing, and market analysis to understand and address the unique needs of each customer segment. - **Team Leadership:** Lead, mentor,- **Cross-Functional Collaboration:** Collaborate closely with product management, engineering, sales, and marketing teams to translate business goals into intuitive and compelling user experiences across all platforms. - **Omnichannel Integration:** Create cohesive and engaging design solutions that seamlessly integrate online and offline channels, enhancing the customer journey across web, mobile, and physical interactions. - **End-to-End Design Oversight:** Oversee the full design lifecycle, from ideation to implementation, including user flows, wireframes, prototypes, and high-fidelity visual designs, ensuring consistency and excellence. - **Innovation and Trend Analysis:** Stay ahead of industry trends and emerging technologies to introduce cutting-edge design practices that differentiate our products in the B2B, B2C, B2P, and D2C landscapes. - **Data-Driven Optimization:** Define and monitor key performance indicators (KPIs) for user experience, utilizing data insights, Streamlined design processes, reducing time-to-market for new products and features by 35%.

Product Design Manager at IBO (Ebo Mart Private Limited), Apr 2022 - Feb 2023 · 11 mos, Defined end-to-end UX strategy and interaction design direction across B2B, B2C, and D2C digital commerce platforms, including POS and back-office systems. Built the design team from scratch, recruiting, hiring, and mentoring 8 designers while embedding agile and design thinking methodologies into daily workflows. Used analytics and experimentation to drive continuous usability improvements, accelerating release cycles by 35%.

Senior Product design Advisor at Dell Technologies, May 2018 - Mar 2022 · 3 yrs 11 mos, Led interaction design and UX modernization across 12+ enterprise SaaS platforms within Dell's IT Product Design group, spanning order management, supply chain, risk, finance, server operations, and global anti-theft systems. Translated complex business rules and operational data into intuitive enterprise interfaces; produced journey maps, information architecture, wireframes, interactive prototypes, and visual design for global teams. Improved dashboards, data visualization, and task-based workflows—increasing system usability and user satisfaction scores by 25%. Educated and aligned cross-functional engineering and business stakeholders on UX/interaction design requirements, influencing design decisions at a senior level. Introduced industry best practices in interaction design, design systems, and usability testing, raising design quality standards across the organization. Supported hiring and onboarding of design team members; mentored junior designers across multiple product teams.

Education

Design Thinking Executive Programme, Indian Institute of Management Bangalore

Master of Fine Arts - MFA, Design and Applied Arts, VISWA BHARATIYA VIDYA PARISHAD

Public links

behance.net: https://www.behance.net/ramrocks