Headline

Voip Network Engineer | CCNA | Azure

About

I am writing to express my interest in the VoIP and Unified Communications Engineer opportunities at your company. With three years of hands-on experience supporting Cisco voice infrastructure and unified communications systems, I have developed a proven ability to manage incident response and resolve complex VoIP and contact center issues.Throughout my career, I have worked extensively with Cisco Collaboration platforms, including CUCM, Unity Connection, Jabber, and Webex, ensuring seamless communication and operational excellence for diverse organizational needs. My expertise also covers protocols such as SIP, H.323, and MGCP, and I am skilled in voice systems troubleshooting using tools like RTMT and DNA. I have contributed to critical projects, such as developing runbooks, creating software patch plans, and conducting vulnerability analysis—demonstrating my proactive approach and problem-solving abilities.As part of my most recent role at General Datatech (GDT), Bangalore, I monitored and maintained large-scale VoIP infrastructure, delivered end-user training, and supported MACD automation initiatives. I am adept at technical documentation, time management, and collaboration, and I am eager to bring my communication skills and technical mindset to a growth-focused team.Thank you for considering my application. I look forward to the opportunity to further discuss how my background and passion for unified communications can contribute to your organization.

Location

Bengaluru

AI stack

github copilot

Work experience

UC Engineer at GDT - General Datatech, Aug 2023 - Present · 3 yrs 3 mos, On-site

Associate Network Engineer at GDT - General Datatech, Aug 2022 - Jul 2023 · 1 yr, Bengaluru, Karnataka, India

Education

Bachelor of Technology - BTech, Mechanical Engineering, Raghu Engineering College

Bachelor of Technology - BTech, Mechanical Engineering, Raghu Engineering College