Headline

Ask me about ideas that drive Growth in Supply Chain, Operations and Optimizing Logistics with Data | trying to be an AI specialist

About

At Tredence, I work in techno functional roles focused on transforming supply chains with data science and AI. My goal? To boost efficiency, cut costs, and build more resilient operations. I turn complex data into real-world business wins. As a Customer Success Manager at Bizongo, I enabled digital transformation and supply chain optimization for B2B clients across various sectors. I leveraged my fintech expertise and business acumen to understand their needs, design solutions, and ensure customer satisfaction and retention. I have a Master of Business Administration degree from the Indian Institute of Technology, Kharagpur, where I specialized in Business Administration, Management and Operations, and Finance. I have also acquired multiple certifications and honors in PLC and SCADA engineering, mathematical competition, and SCMPro by CII. I am passionate about technology and innovation, and I strive to simplify and automate processes and eliminate non-value-added activities. My goal is to create value and impact for both my clients and my organization.

Location

Bengaluru

AI stack

claude code

deepseek

lovable

manus

metaai

openai

Work experience

Manager at Tredence Inc., Nov 2023 - Present · 2 y 11 mo, Bengaluru, Spearheaded end-to-end data modernization, advanced analytics, and commercial growth initiatives for Fortune 500 retail, CPG, and logistics clients. • GenAI & Agentic Analytics: Delivered Conversational Analytics (AI-for-BI) using knowledge graphs, a semantic layer, and domain ontologies across Planning, Manufacturing, and Logistics; co-built reusable ontology objects with the Product Accelerator team, enabling plug-and-play copilot deployments that accelerated sales demos and delivery cycles. • Data Modernization & Architecture: Led ERP-to-Databricks/Snowflake migrations, architecting Unified Data Models (UDM) with Medallion architecture and embedded data-quality rules. Built a scalable BI reporting layer on this foundation, owning the full analytics lifecycle from BRD and STDM creation through testing for Fortune 500 retail and CPG clients. • Delivery with AI Features: Delivered a cross-domain AI workbench for pricing, promotions, and ranging recommendations for a leading global beverage enterprise, and an NPV-based fleet-lifecycle optimization model that saved $80M/yr in vehicle salvage decisions; delivered ESG (Scope 1 & 2) and cost-to-serve dashboards while actively working across TMS, WMS, and demand planning modules. • Pre-Sales to Conversion: Drove RFP pre-sales solutions (supply chain data models, domain-specific analytics) that drove $1–2M in signed engagements per deal; served as Project Manager/SME on Fortune 500 delivery, converting cross-sell pursuits into billable engagements. • Team & Capability Building: Scaled firm capabilities by leading onboarding and organization-building initiatives, and partnering with Client Partners to master commercial sales cycles.

Customer Success Manager at Bizongo, Oct 2022 - Oct 2023 · 1 y, Bengaluru, • Led a team of 4 executing data-driven CS strategies, boosting CSAT (75%→95%), NPS (72→92), and platform adoption (75%→99%) within 4 months. • Built product analytics models mapping user-journey pain points, enabling proactive interventions that reduced customer churn by 10%. • Blocked fraudulent credit payments with 95% detection accuracy using a risk model that analyzed PO-to-POD documents and augmented field data inputs. • Developed a seller-segmentation model (NPS, revenue, adoption) that improved conversion by 7%, directly boosting net margins.

Data Analytics Intern at The Affordable Organic Store, Aug 2022 - Nov 2022 · 4 mos, Executing google Adwords campaign to improve impressions and CTR Analysing campaigns and providing insights to increase ROI

Strategic Account Manager at ePayLater, Apr 2022 - Jul 2022 · 4 mos, Developed GTM strategy and coordinated with sales team for launch in new categories/ regions Executed 'Sales and Retailer Acquisition' strategy for e-Commerce merchants like Amazon, Big Basket, LOTS in FMCG and HORECA sectors to deliver business value Designed co-promotional target market campaigns for various clients' categories & regions wise Tailored product pitch to CXOs, VPs after understanding the end-to-end business requirements Coordinated with clients’ Tech team in the integration of ePL’s API/SDK with their portal OTIF

Business Development Manager at Blackbuck, Nov 2020 - Apr 2022 · 1 y 5 mo, Bengaluru

Business Analyst at Maini Precision Products Limited, Apr 2018 - Jul 2018 · 3 mo, Bengaluru

Senior Manager at Tata Motors, Aug 2016 - Mar 2018 · 1 y 7 mo, Dharwad, Karnataka

Education

Master of Business Administration - MBA, Business Administration, Management and Operations , Finance, IIT Kharagpur - Vinod Gupta School of Management

B.Tech (Production Engineering), National Institute of Technology