Headline

Product Manager | Enterprise AI | AI Products | Platform Products | B2B SaaS | Product Strategy | CSPO® | ISB

About

As a results-driven Product Manager with close to 7 years of experience, I build and scale AI-powered and enterprise software products across Enterprise AI, Healthcare, Insurance, E-commerce, B2B SaaS, and Digital Platforms. I specialize in translating complex business challenges into scalable product solutions that create measurable business value by combining customer insights, business strategy, and technology. My strength lies in end-to-end product ownership—from discovery, roadmap planning, and prioritisation to PRDs, user stories, backlog management, sprint execution, and successful product launches. I enjoy working with cross-functional teams to turn ideas into products that solve real customer problems. Most recently, I led Enterprise AI and GenAI initiatives for EXL, building AI-powered learning platforms, conversational AI products, and intelligent QA solutions using Azure OpenAI, LLMs, ElevenLabs, and HeyGen. These solutions enabled AI-driven learning, automated evaluation workflows, and enterprise adoption across global healthcare clients. Core strengths: • Product strategy, discovery, roadmaps, prioritisation, and release management • Backlog ownership, Agile delivery, sprint planning, and stakeholder management • Enterprise AI, GenAI, Conversational AI, API-first platforms, and B2B SaaS products • Requirement gathering, business process mapping, AI workflow design, and API integrations across ERP, CRM, Payments, Inventory, and Logistics • UAT, product demonstrations, customer onboarding, and feedback-driven product improvements • Hands-on experience with JIRA, Confluence, Figma, Miro, Postman, and REST APIs I've partnered with engineering, design, QA, business, and customer teams to deliver products across healthcare, life sciences, supply chain, and e-commerce. Whether launching Enterprise AI platforms, digitising complex operations, or integrating enterprise systems, I focus on balancing customer value, business goals, and technical feasibility. I also contribute to product vision, customer discovery, market research, KPI definition, competitive analysis, and translating business strategy into executable roadmaps. Domains: Enterprise AI | GenAI | Healthcare | Insurance | B2B SaaS | E-commerce Certifications: CSPO | ISB Professional Certificate in Product Management | ISTQB Certified Tester Foundation Level Recognition: Three-time Best Employee Award Winner.

Location

Bengaluru

AI stack

antigravity

codex

Work experience

Product Manager at Prodevans Technologies, Jul 2025 - Jun 2026 · 1 yr, Project – EXL Enterprise AI | AI Trainer Platform ~Took ownership of the AI Trainer platform from MVP stage, transforming an R&I prototype into an enterprise-ready GenAI learning solution by driving discovery, roadmap prioritization, feature enhancements, and production launch across multiple business units. ~Successfully launched the platform across EXL Healthcare Academy, NCLEX Certification Program, and 20+ enterprise client training programs, driving adoption among 1,000+ trainees and 300+ trainers while standardizing AI-powered learning delivery.. ~Enabled self-service, on-demand learning by integrating Azure OpenAI GPT multimodal capabilities with HeyGen Live Avatar, allowing learners to interact with AI trainers through conversational Q&A without dependency on instructor availability. Project – EXL Enterprise AI | MiAI Call Simulator & AI QA Auditor ~Owned product delivery for the Healthcare vertical of the enterprise AI-powered Call Simulator, managing deployment, client onboarding, roadmap execution, and continuous product enhancements across 10+ healthcare enterprise accounts. ~Authored and optimized 100+ advanced ElevenLabs conversational prompts to convert masked production call transcripts into dynamic AI customer personas, delivering highly realistic voice simulations for healthcare agent training. ~Defined AI evaluation workflows by translating client-specific QA scorecards into structured prompt logic, enabling automated post-call analysis with detailed scoring, coaching recommendations, and compliance feedback.

Product Manager at LifeCell International Pvt.Ltd, Jul 2024 - Apr 2025 · 10 mos, Remote, *Spearheaded the development of an order management platform supporting $50M+ in monthly revenue for Sales, private clinics, and hospitals in the U.S, driving rapid user adoption and operations efficiency *Owned the planning and execution of sprints by following agile methodologies and clearly articulating the product vision to engineering and testing teams, resulting in hitting the defined quarterly development goals by 95% *Provided strategic direction and made informed trade-off decisions for the scrum team, balancing competing priorities to optimize product outcomes while meeting project constraints, resulting in a 15% increase in project efficiency and a significant 20% improvement in overall product quality *Cultivated strong relationships with key stakeholders to drive the development and successful launch of 6 health check products, achieving a 95% success rate and reducing time-to-market for new features by 20%. *Developed and maintained comprehensive product documentation, including user stories, functional specifications, and process flows, which improved cross- functional team alignment and reduced development errors *Managed functional testing to ensure product features met requirements, resulting in a 30% reduction in post-release defects and increased user satisfaction. *Led a cross-functional team of 10 members in the successful delivery of the customer portal, driving alignment across development, design, and QA to achieve product milestones on time.

Associate Product Manager at LifeCell International Pvt.Ltd, Oct 2022 - Jun 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India, *Developed a platform enabling the diagnostics team to procure lab test materials from the central warehouse to over 10,000+ hospitals and 300+ centers across India, leading to enhanced order tracking and a remarkable 90% reduction in email and offline communications. *Led the integration of APIs and third-party services to unify scattered customer data across multiple systems, enhancing UI/UX and boosting engagement by 30% *Led the development and launch of an internal order management tool to digitize the stock transfer from stores to local centers within the project deadline, resulting in a reduction of email communication by 90%. I was awarded as " Employee of the month( April'23)" for this achievement *Designed(using Figma) and led the end to end development of a ‘post login’ customer experience for 5 lakh customers to improve the order and report tracking, resulting in the improvement of customer engagement by 50% *Revamped the ui/ux of the e-commerce site and led the migration project from a Magento store to a headless commerce, resulting in an improvement of page load speed by 30%

Associate Product Manager at Melento, Jan 2021 - May 2022 · 1 yr 5 mos, Bengaluru, Karnataka, India, Melento – SaaS | Productivity | B2B A product suite consisting of a Communication, Sprint Management, Bug tracking, CRM, Event Scheduling, HRMS, Ticketing and Day planner tools *Developed and managed the product roadmap, successfully delivering 95% of all planned features by proactively identifying and addressing engineering roadblocks. *Translated customer problems into product requirements and prioritized them in alignment with the business opportunities. *Acted as a liaison between founders, Product, Engineering, QA, Legal, and Marketing teams to build new features and prioritise product backlog. *Created PRDs and Specifications related to the product features and ensured Engineering, Design, Legal and Quality teams are all on the same page. *Identified and conceptualised new product features and enhancements to drive business outcomes. *Defined product differentiation by performing market and competitor research. *Integrated LMS, SignDesk (DocSign) and Time Tracking modules onto the core HRMS. *Assisted the design team across multiple stages from wireframing to prototyping. *Performed user acceptance tests to validate the product developed as per the PRD. *Handled 3 products end to end from inception to beta launch and managed product backlog. *Translated the user stories into the specification and delivered product requirements to all stakeholders with a detailed PRD

Product Trainee at DigiOwner, Jul 2020 - Jan 2021 · 7 mos, Remote, ~Collaborated with founders to convert business vision into detailed product requirements, functional specifications, and implementation roadmaps for the DigiOwner property search web application ~Conducted market research and competitive analysis to support pricing strategy and product positioning, contributing to the transition from a commission-based to subscription-based business model

Product Manager at Sixpep, Jan 2019 - Mar 2020 · 1 yr 3 mos, Hyderabad, Telangana, India, Sixpep Technovations is an early startup having Menubrite and Hench as their core products. Experience in Sixpep *Charted out the documentation for Company Profile, Policies, Guidelines and Employee guidelines with 85% acceptance *Handled stakeholders’ relations end-to-end, across customer analysis, requirement extraction and weekly updates *Supervised the team’s day-to-day deliverables *Assisted the design team across multiple stages from wireframing to prototyping HENCH Hench is a Gym Management Software, it eases the workflow of the gym by providing easy customer management, smooth payments, and gym branch management. * Conceptualizing the product, market research and analysing the customers and competitors * Defining product scope, goals, and deliverables to ensure consistency with product strategy and commitments. * Product feature prioritising, building a prototype with the designing team, and leading the development team. * Preparing all the product-related documents * Designed the marketing campaign and Pre-Marketed the product to about 15 different customers MENUBRITE Menubrite is the tool for restaurants and cafes to provide their customers with an attractive pictographic menu by scanning the QR code on the table. * Identified target segments, and pain points, performed market research & arrived at a value proposition

Education

PCPM, Product Management, Indian School of Business

Postgraduate Degree, Marketing/Marketing Management, General, Welingkar Institute of Management