Headline

BBM Escalation Specialist at Amazon | Maintaining Operations

About

I’ve spent a year solving complex problems that sellers face at Amazon, where I learned to troubleshoot, analyze issues, and deliver effective solutions. I’m passionate about cloud computing and currently transitioning into this field at a steady pace. Right now, I’m learning AWS and plan to explore GCP in the future, aiming to switch my career into cloud computing and leverage my skills in this domain. I’m always open to connecting with cloud professionals, fellow learners, and recruiters in the cloud space. If you're interested in cloud computing, let’s connect, discuss new technologies, and grow together in this ever-evolving field 🫡!

Location

Hyderabad

Work experience

BBM Escalation Specialist at Amazon, May 2026 - Present · 2 mos, Hyderabad

Selling Partner Support Associate Sr. at Amazon, Jun 2024 - Present · 2 yrs 1 mo, • Resolved 200+ seller inquiries weekly, achieving a satisfaction rate exceeding 90%. • Addressed listing issues, account errors, and compliance challenges, ensuring policy adherence. • Collaborated with cross-functional teams to resolve issues, reducing ticket turnaround time by 20%. • Solving issues of Stakeholders

Corporate Trainer at Atomicity IT&Marketing solutions, Aug 2023 - Feb 2024 · 7 mos, Eluru, Andhra Pradesh, India

Education

Bachelor of Commerce - BCom, Computer Programming, Specific Applications, Krishna University, Machhlipattanam