Headline

Remote Project Manager & Ops Lead | EdTech · B2B · Client Services | Agile · Scrum · Jira · Asana · Notion | Open to PM · Coordinator · Operations Roles

About

I build the operating infrastructure that remote teams actually run on. SOPs, KPI dashboards, cross-functional workflows, vendor systems — I've built them from scratch across EdTech, B2B Operations, and Client Services, leading distributed teams of 10+ fully remotely for nearly 4 years. What I've shipped: → Market expansion (Hyderabad) — site selection, lease negotiations, vendor onboarding, full ops setup — remotely, on time, on budget → Cut material lead time from 45 to 30 days by renegotiating supplier timelines and restructuring procurement → Built KPI dashboards that gave distributed stakeholders real-time pipeline visibility where there was none before → Designed a lead qualification cadence that improved quotation-to-confirmation conversion across a 3–4 month sales cycle → Managed $50K in BTL campaigns for US hospitality clients, driving qualified leads and bookings → Standardised 5+ SOPs across distributed delivery teams — reducing rework, improving accuracy, maintaining 4.8/5 CSAT I work best in fast-moving remote orgs where someone needs to build structure where there isn't any yet. I don't need micromanagement — I create the systems that make it unnecessary. Tools: Jira · Asana · Notion · Confluence · MS Project · Trello · Slack · MS Teams · Google Workspace · Zoom Open to Remote Project Manager, Project Coordinator, and Operations Manager roles.

Location

Ahmedabad

Work experience

Founders office at EFENN, Jun 2025 - Present · 1 yr 2 mos, Remote, - Delivered end-to-end Hyderabad market expansion on time and within budget — remotely overseeing site selection, lease negotiations, vendor onboarding, and operational setup - Reduced material lead time from 45 to 30 days by renegotiating supplier timelines and restructuring procurement through advance demand planning - Improved quotation-to-confirmation conversion by designing a stage-wise lead qualification and follow-up cadence across a 3–4 month sales cycle - Reengineered remote team workflows across sales funnel, QA audit, and throughput analysis using Agile sprint-based delivery — improving productivity and reducing rework across distributed stakeholders

Associate Manager at PW (PhysicsWallah), Feb 2024 - Apr 2025 · 1 yr 3 mos, Remote, - Led cross-functional project delivery, process reengineering, and remote team operations across Sales, QA, and Revenue functions. - Achieved 4.8/5 CSAT by standardising cross-functional SOPs for sales quality assurance and issue resolution across a distributed remote team - Built KPI reporting dashboards using structured frameworks, establishing real-time pipeline visibility for distributed stakeholders - Reengineered remote team workflows across sales, QA, and operations using Agile sprint-based delivery — improving productivity and reducing rework

Project Manager at IBS, Feb 2023 - Dec 2023 · 11 mos, Remote, - Managed $50K in BTL campaigns across US-based hospitality clients, driving growth in qualified leads and resort bookings - Standardised 5+ cross-client SOPs across distributed delivery teams, reducing rework and improving process accuracy - Improved client retention by revamping the remote communication framework across multiple industry verticals

Business Development Associate at BYJU'S, Jun 2022 - Jan 2023 · 8 mos, Bengaluru, Karnataka, India, - Ranked #1 among 6 sales associates, consistently achieving 120%+ of monthly targets through consultative selling in the EdTech segment - Improved lead-to-conversion rate by ~15% by owning the full sales lifecycle — qualification, pitching, objection handling, and closure - Increased Average Deal Value by ~15% through upsell and cross-sell execution across an active client portfolio - Maintained rigorous LeadSquared CRM hygiene across prospecting, follow-ups, and pipeline forecasting — leveraging insights to prioritise high-intent leads and improve contact efficiency

Education

Master of Business Administration - MBA, Ahmedabad University

BBA - Bachelor of Business Administration, International Business, G. L. S. (J. P. Shah) Institute of Business Administration