Headline

Business Process Lead - Travel & Expense @ Boeing 🚀✈️| Driving Financial Operations, Spend Optimization & Process Excellence | Audit, Compliance & Digital Transformation | Ex-Key Accounts

About

I’m a Finance Operations professional with 3+ years of experience working across Travel & Expense (T&E), Finance Operations, Audit & Compliance, Expense Management, Reporting, and Process Improvement. Currently, I lead an 11-member global T&E Audit team, where I manage 400+ expense reports every month, maintain a 99.5% SLA, and have helped improve audit turnaround time by 20%. My role involves team management, expense auditing, policy and compliance checks, quality control, reporting, stakeholder management, and identifying opportunities to improve existing processes. Over the years, I’ve developed strong experience in T&E Audit, Expense Management, Financial Controls, Internal Controls, Audit & Compliance, Accounts Receivable (AR), Billing, Order-to-Cash (O2C), Financial Reporting, Variance Analysis, KPI/SLA Management, Quality Assurance, Root Cause Analysis, and Process Improvement. I enjoy working with data and using it to understand problems, identify trends, and improve business processes. I have hands-on experience with SAP Concur, Oracle, Excel, Power BI, and Tableau, along with preparing MBRs, KPI/SLA dashboards, operational reports, QC reports, and audit-related reporting. I’m now looking to build on my experience and explore opportunities across Finance, Finance Operations, AR, Billing, O2C, T&E, Audit & Compliance, and Financial Reporting, where I can contribute through analytical thinking, process improvement, ownership, and strong execution. Areas of expertise: Finance Operations | T&E | Expense Audit | Expense Management | Accounts Receivable | Billing | O2C | Financial Reporting | Audit & Compliance | Financial Controls | Variance Analysis | KPI & SLA Management | Process Improvement | Quality Assurance | Team Leadership | SAP Concur | Oracle | Excel | Power BI | Tableau

Location

Bangalore Urban

AI stack

claude

notion

openai

Canva Magic Studio

ChatGPT

ChatGPT Images

Work experience

Business Process Lead at Tata Consultancy Services, Sep 2024 - Present · 2 yrs 1 mo, Bengaluru, Karnataka, India, As a Business Process Lead – Travel & Expense at Boeing via TCS focusing on streamlining global T&E operations, strengthening compliance, and delivering seamless travel and expense processes for our employees worldwide. My work is rooted in making financial processes simple, compliant, and efficient—ensuring that employees experience smooth, hassle-free travel processes, while the business meets its operational and compliance objectives. With a strong background in business process improvement, audit & compliance, and key account management, I drive: ✔️ Timely and contractual reporting to leadership & stakeholders ✔️ Meeting service delivery SLAs with accuracy and consistency ✔️ Peer support and cross-functional collaboration with audit, finance, procurement & travel teams ✔️ Simplified and compliant T&E processes that improve user experience ✔️ Automation and process standardization to reduce manual efforts and errors I believe that processes should empower people, not slow them down. My focus is on delivering operational excellence while fostering a collaborative environment where teams thrive together. Also making these three the basic fundamentals of my work. ▶ Continuously improving. ▶ Leading with accountability. ▶ Supporting people and processes for better outcomes

Key Account Manager at A.O. Smith India, May 2023 - Apr 2024 · 11 mo, Bangalore, Managed strategic relationships with key accounts, distributors, and retail partners across Karnataka, serving as the primary point of contact while ensuring seamless stakeholder coordination, issue resolution, and business continuity. Key account manager for AO Smith products with close monitoring of promoter and non promoter stores, Purchase order approvals, payment follow-ups, stock management, price setting.

Brand and strategy Intern at Deccan Herald, May 2022 - Jul 2022 · 2 mo, Bengaluru, Karnataka, India, Worked as a Brand and Strategy intern at The Printers Mysore Pvt Lt (Deccan Herald) Competition Analysis for Reader Engagement Increasing Brand Awareness and engagement Event Organizing and Management Presented an idea for the online platform reader engagement Conducted market research, competitor analysis, and business analysis to support strategic decision-making, customer engagement, and business growth initiatives.

Education

Master of Business Administration, Marketing, Christ University, Bangalore

Bachelor of Business Administration, CMR University