Product Manager | UPI & Digital Payments | Fintech | Juspay | Ex–Federal Bank

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Ahmedabad, Gujarat, India

Bengaluru Area, India

Faridabad Area, India


Post Graduate Diploma in Management, finance
Xavier Institute Of Management and Entrepreneurship

Bachelor’s Degree, Civil Engineering
Thapar Institute of Engineering & Technology
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Product professional with 8+ years of experience across banking and fintech, with deep expertise in UPI and digital payments. I specialise in turning insights into meaningful product decisions, refining user journeys, and driving execution across cross-functional teams. Strong in data analysis, product strategy, and building high-impact, scalable payment experiences trusted at scale.
Bengaluru
claude code
Product Manager 2 at JUSPAY, Jan 2025 - Present · 1 y 7 mo, Bengaluru, Karnataka, India, - Lead the UPI SDK and BBPS products, delivering high-scale, reliable, and seamless payment and bill payment experiences for merchant applications. - Own the product roadmap, translating merchant insights, ecosystem signals, and behavioural analytics into impactful product enhancements across UPI and BBPS flows. - Partner with engineering, design, and banking stakeholders to build and optimise end-to-end payment and bill payment journeys. - Drive data-led decision-making by analysing key metrics such as success rates, latency, and drop-offs to identify friction and improve performance. - Accelerate product adoption by enabling seamless merchant integrations, enhancing developer experience, and ensuring compliance with NPCI, BBPS, and PSP guidelines.
Product Manager at JUSPAY, Dec 2023 - Dec 2024 · 1 y, Bengaluru, Karnataka, India
Senior Manager Business Operations at JUSPAY, Dec 2022 - Dec 2023 · 1 y, Bengaluru, Karnataka, India
Assistant Manager at Federal Bank, Oct 2017 - Sep 2021 · 3 y 11 mo, Ahmedabad, Gujarat, India, Managed end-to-end customer loan proposals with focus on Retail & Agricultural Loans, ensuring compliance and timely processing. Conducted due diligence by analysing credit histories, corporate financial statements, and other financial information to assess loan eligibility. Trained in KYC/AML, digital banking, and relationship management, supporting both customers and branch operations. Acted as subject matter expert for technology and online banking queries, enhancing adoption and customer satisfaction. Led a branch-level initiative: “Digitization of a Village under Rural Development Program”, driving financial inclusion and digital literacy.
Summer Intern at PeakAlpha Investment Services P Ltd., May 2016 - Jul 2016 · 2 mo, Bengaluru Area, India, Client Acquisition, Up selling and Cross selling - Mutual Funds
Engineering Intern at Larsen & Toubro, Jul 2013 - Dec 2013 · 6 mos, Faridabad Area, India, Construction of Delhi-Faridabad Metro Corridor. - supervision of work in casting yard. - Management of Man Power
Post Graduate Diploma in Management, finance, Xavier Institute Of Management and Entrepreneurship
Bachelor’s Degree, Civil Engineering, Thapar Institute of Engineering & Technology