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Sahil Gulati

Consultant @ EY | Product & Business Analytics | Ex-Paytm

Delhi

6+ years of work experience

EY
Sep 20241 yr 11 mosPresent

Led end-to-end requirement gathering and documentation (BRD, FRD, SRS), translating business needs into functional requirements and reducing requirement gaps by ~30%. Designed and developed dashboards to track high-volume immigration operations across distributed seaport locations, enabling leadership visibility and improving decision turnaround by ~35%. Configured and managed a change management & ticketing system (OS Ticket), reducing issue resolution TAT by ~25% through structured prioritization. Worked as Scrum Master in an Agile setup (Taiga), improving sprint predictability and delivery efficiency by ~20%. Analyzed operational and change-trend data to identify process gaps, driving ~18% improvement in overall operational efficiency.
Paytm
Jul 20222 yrs 3 mosSep 2024

-Built an offline dashboard to track success rate trends, analyze WoW failures, and enhance UPI SR by 3%. -Led monthly newsletters, boosting merchant satisfaction & engagement by 10%. -Optimized key payment metrics (Scan n Pay, Link-based Payments, Unsettled Payouts), reducing discrepancies by 15%. -Developed optimized dashboards, cutting manual effort by 75% and improving SQL query efficiency. -Defined & tracked key product metrics (DAU/MAU, stickiness, feature adoption) to drive actionable insights.
Accenture
Oct 20182 yrs 1 moOct 2020

Gurugram, Haryana, India

-Led data migration & transformation, ensuring accuracy, system integrity, and seamless business operations. -Managed cross-functional coordination & process optimization, driving successful business solutions within deadlines. -Developed data-driven analytics frameworks, enhancing operational efficiency and decision-making. -Collaborated with stakeholders & leadership to drive business intelligence, automation, and process improvements.

Education

Netaji Subhas Institute of Technology

Master of Business Administration - MBA, Business Analytics

Netaji Subhas Institute of Technology

20202 yrs2022
Maharaja Agrasen Institute Of Technology, Delhi

Bachelor of Technology (B.Tech.), Information Technology

Maharaja Agrasen Institute Of Technology, Delhi

20144 yrs2018

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Headline

Consultant @ EY | Product & Business Analytics | Ex-Paytm

About

Results-driven Business & Product Analyst with 5+ years of experience in data-driven decision-making, product strategy, and stakeholder management. Proficient in conducting in-depth data analysis, reporting, requirement gathering, roadmap planning, and defining key product metrics for large-scale projects. Skilled in SQL, Excel, and data visualization tools, with a proven track record of enhancing operational efficiency and driving measurable business impact.

Location

Delhi

Work experience

Consultant at EY, Sep 2024 - Present · 1 yr 11 mos, Led end-to-end requirement gathering and documentation (BRD, FRD, SRS), translating business needs into functional requirements and reducing requirement gaps by ~30%. Designed and developed dashboards to track high-volume immigration operations across distributed seaport locations, enabling leadership visibility and improving decision turnaround by ~35%. Configured and managed a change management & ticketing system (OS Ticket), reducing issue resolution TAT by ~25% through structured prioritization. Worked as Scrum Master in an Agile setup (Taiga), improving sprint predictability and delivery efficiency by ~20%. Analyzed operational and change-trend data to identify process gaps, driving ~18% improvement in overall operational efficiency.

Manager- Business Analytics at Paytm, Jul 2022 - Sep 2024 · 2 yrs 3 mos, -Built an offline dashboard to track success rate trends, analyze WoW failures, and enhance UPI SR by 3%. -Led monthly newsletters, boosting merchant satisfaction & engagement by 10%. -Optimized key payment metrics (Scan n Pay, Link-based Payments, Unsettled Payouts), reducing discrepancies by 15%. -Developed optimized dashboards, cutting manual effort by 75% and improving SQL query efficiency. -Defined & tracked key product metrics (DAU/MAU, stickiness, feature adoption) to drive actionable insights.

Analyst at Accenture, Oct 2018 - Oct 2020 · 2 yrs 1 mo, Gurugram, Haryana, India, -Led data migration & transformation, ensuring accuracy, system integrity, and seamless business operations. -Managed cross-functional coordination & process optimization, driving successful business solutions within deadlines. -Developed data-driven analytics frameworks, enhancing operational efficiency and decision-making. -Collaborated with stakeholders & leadership to drive business intelligence, automation, and process improvements.

Education

Master of Business Administration - MBA, Business Analytics, Netaji Subhas Institute of Technology

Bachelor of Technology (B.Tech.), Information Technology, Maharaja Agrasen Institute Of Technology, Delhi

Sahil Gulati - Consultant in Delhi | Tal