Headline

Product @ Easebuzz | AI Native PM | Driving Revenue & Engagement

About

I’m a Product Manager focused on ownership, clarity, and executing at scale. I excel in situations with unclear problems, data-heavy systems, and multiple stakeholders. Success in these areas relies more on making the right trade-offs than just delivering features. I moved into Product Management by working closely with business, operations, finance, compliance, and engineering. I gradually took full ownership of complex systems. This experience shaped my current approach to product development, focusing on root-cause analysis, measurable outcomes, and long-term system design. At Easebuzz (Fintech), I’ve taken charge of and launched platform capabilities in: - Partner and merchant lifecycle management - Commission, payout, and reconciliation systems - Scalable onboarding and compliance workflows - Reporting, insights, and operational tools - Cross-system migrations affecting thousands of users This work required me to balance user experience, financial accuracy, regulatory requirements, and engineering scalability. I often had to do this with limited information and tight deadlines. Before that, I founded and grew a consumer business to over ₹1Cr ARR. This gave me hands-on experience in pricing, growth, margins, and customer behavior. That perspective still influences how I prioritize impact and assess trade-offs. I deeply value: - Defining problems before proposing solutions - Creating products that can withstand scale and edge cases - Using data to guide decisions without replacing my judgment - Leading through ownership and influence instead of authority I’m looking for Product Manager or Senior Product Manager roles where I can manage key areas, collaborate with strong engineering teams, and build important systems at scale. Contact: sagarswarupmathur@gmail.com

Location

Pune District

AI stack

claude

gemini

Work experience

Product Manager at Easebuzz, Nov 2024 - Present · 1 yr 10 mos, Pune, ● Built HOM360, a full-stack housing operations platform serving 100+ societies — featuring multi-tier society management, 10+ integrated payment modes, visitor & parking management, configurable billing, and automated reporting ● Designed and launched Resident App & Security App, digitizing visitor entry, real-time approvals, and day-to-day society operations for residents and security staff ● Built MyTeam, a centralized role-based access control and user management framework adopted as the standard identity layer across all products in the organization ● Owned and scaled Partner Platform end-to-end, driving ~90% workflow automation across partner onboarding, commission configuration, payouts, and reporting ● Grew platform GTV from ₹1,300 Cr to ₹4,000 Cr+, impacting 1,000+ partners and 100,000+ merchants while strengthening auditability, financial accuracy, and operational efficiency

Growth Manager, Product at Zomato, Jun 2023 - Sep 2024 · 1 y 3 mo, Ahmedabad, Gujarat, India, ● Growth in Product Engagement: Enhanced product and user engagement by 22% through the development and execution of a targeted, data-driven product growth strategy, leading to a measurable increase in user interaction and product stickiness within three months of shipping the strategy. ● Scaling Restaurant Partnerships: Achieved a 31% increase in partnerships for the product by devising and implementing a strategic, data-informed approach, resulting in a significant expansion of the product's restaurant network. Built an integrated tool for tracking restaurant behaviour & performance on the platform. ● Arresting Customer Churn: Decreased product-related customer churn by 21% by conducting in-depth analyses of customer behavior and identifying key patterns linked to order cancellations, like delivery time, restaurant packaging quality, leading to improved customer retention and product experience for users.

Founder at Sugarless Life, Jun 2019 - Apr 2023 · 3 yrs 11 mos, Ahmedabad, Gujarat, India, ● Pricing Strategy Overhaul and Revenue Growth: Spearheaded a comprehensive pricing restructure, shifting the focus from product cost to consumer willingness to pay, resulting in the implementation of a two-tiered pricing model that enhanced average sales by 35% and increased profit margins by 12% ● Data-Driven Marketing and Product Strategy Enhancement: Conducted an in-depth analysis of behavioral data from 25,000 monthly active users, utilizing Excel for data synthesis, which directly influenced marketing and product strategies, leading to a doubling of average orders, a 30% reduction in customer drop-off rates, and a threefold increase in product shares on social media platforms within six months. ● Operational Efficiency and Cost Reduction through Innovation: Revolutionized operational efficiency by introducing a QR code-based menu ordering system, which effectively reduced labor costs and office overheads by 10%, demonstrating a commitment to innovative process improvement and cost management.

Business Analyst at KAIROS ESTABLISHMENT SERVICES, Apr 2018 - Apr 2019 · 1 yr 1 mo, Ahmedabad, Gujarat, India, ● Strategic Collaboration and Data-Driven Decision-Making: Collaborated effectively with senior leadership, translating complex data sets into actionable strategies that enabled data-driven decision-making, significantly contributing to the alignment and refinement of the company's strategic priorities ● Sales Data Analysis and Revenue Enhancement: Actively worked with and reported to stakeholders on the Commission process, analyzing sales data to identify areas of improvement. This strategic analysis resulted in an 11% increase in revenue and enhanced peer performance metrics within six months ● Data Analysis and Reporting Solution Development: Expertly analyzed, visualized, and provided insights on over 100,000 daily records to develop robust reporting solutions using Excel and Google Sheets, thereby enhancing the accessibility and utility of data for strategic decision-making across the organization

Personal goal pursuit at Career Break, Jun 2013 - Mar 2018 · 4 yrs 10 mos, Delhi, Preparing for Civil Services Examination from Chanakya IAS Academy

Education

Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General, Nims university

Bachelor of Arts - BA, Political Science and Government, Delhi University