Senior Associate Quality Services @ Amazon | Software, Working Experience

Bengaluru






Master of Computer Applications, Computer Science
Kristu Jayanti University
BCA, Computer Science
Ramaiah institute of business studies
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As a Senior Associate Quality Services at Amazon, I leverage my Master of Computer Applications (MCA) degree and my BCA in Computer Science to ensure the highest standards of quality in software testing. With over two years of experience in the field, I have developed strong skills in software and product testing, working experience, and remote control. I am passionate about delivering innovative solutions that meet customer needs and expectations. I am always eager to learn new technologies and improve my skills to contribute to the success of Amazon's quality services team.
Bengaluru
claude
openai
Amazon Q Developer
ChatGPT
Senior Associate Quality Services at Amazon, Oct 2024 - Present · 1 yr 11 mos, Bengaluru
Quality Associate at Amazon, May 2022 - Present · 4 yrs 4 mos, •Conducted comprehensive manual testing of applications to ensure functionality, usability, and reliability. •Developed and executed test plans, test cases, and test scripts based on project requirements and specifications. •Established and executed end-to-end testing procedures across multiple platforms and devices. •Performed comprehensive regression testing to validate application functionality following updates and enhancements. •Identified and documented software defects, tracked their resolution, and retested fixes to ensure proper functionality. •Executed first-level log analysis to identify root causes and provide debugging insights for faster issue resolution. •Developed and maintained Standard Operating Procedures (SOPs) to streamline processes and ensure operational consistency. •Streamlined operational efficiency by identifying improvement areas and proposing actionable solutions. •Conducted developer outreach and coordinated with stakeholders to support project requirements and collaboration. •Maintained strong client relationships through clear communication and timely updates on project progress. •Implemented regular team performance audits to promote continuous improvement and maintain high quality standards.
Associate Quality Service at Amazon, May 2022 - Sep 2024 · 2 yrs 5 mos
Master of Computer Applications, Computer Science, Kristu Jayanti University
BCA, Computer Science, Ramaiah institute of business studies