Saddam Quadri profile photo 1 on Tal

Saddam Quadri

Asset of NixifyEdge. driving business growth through digital innovation and ideas

Dubai

4+ years of work experience

Jan 202610 moPresent

India

guiding my team to a successful venture of joy with earning
Horizon
Jun 20251 y 5 moNov 2026

Dubai

Serve as primary point of contact for client inquiries across a portfolio of international accounts, using Zendesk to log, track, and resolve tickets in real time with consistently high satisfaction scores. Implemented workflow and process improvements that reduced project-related expenses by 20% and increased operational efficiency by 25%, acting with ownership and a high sense of urgency. Manage end-to-end documentation lifecycle — creation, editing, version control, and secure filing — with sharp attention to detail and full compliance and audit readiness. Coordinate local and international travel logistics for senior stakeholders, demonstrating strong organizational skills and effective multitasking under time pressure. Liaise between internal teams and external clients via written and verbal communication to resolve issues quickly and ensure seamless, high-volume service delivery.
Digital Jockey
May 20241 y 3 moAug 2025

Dubai, United Arab Emirates

working as a lead business development in digital marketing and outbound
ADNOC Group
Jan 202311 moDec 2023

Abu Dhabi Emirate, United Arab Emirates

marketing strategy tailored for businesses revolving around providing right strategy for right audience to help grow together
Feb 20221 yr 10 mosNov 2023

Welcomed clients, managed day-to-day corporate communication channels, and handled complex message-routing across executive departments. Maintained, reviewed, and formatted daily/weekly project completion trackers, ensuring rigid compliance with standard formatting metrics. Addressed and resolved a high volume of client and vendor requests, providing consistent, premium administrative support to corporate partners.

Saddam’s AI Stack

claude code
claude code
deepseek
deepseek
gemini
gemini
github copilot
github copilot
openai
openai
ChatGPT
ChatGPT

Education

B.com, Business Administration and Management, General

jAMSHEDPUR WORKER'S COLLEGE

20142 yrs2016
Vivekanand Education Society's Institute Of Technology

Matriculation, Engineering Science

Vivekanand Education Society's Institute Of Technology

20132013

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Headline

Asset of NixifyEdge. driving business growth through digital innovation and ideas

About

I help businesses to thrive in competitive markets by crafting audience-focused marketing strategies. As Business Development Manager, efforts focus on leading outbound initiatives, refining digital marketing approaches, and fostering partnerships that align with client needs. The role emphasizes creating impactful solutions tailored to target audiences, driving both immediate results and long-term growth. With over a year of experience at Digital Jockey and prior contributions at ADNOC Group, expertise lies in developing precise, results-oriented strategies. A commitment to collaboration and innovation ensures impactful campaigns that address diverse industry challenges. Dedicated to unlocking opportunities, building meaningful client relationships, and delivering sustainable growth outcomes.

Location

Dubai

AI stack

claude code

deepseek

gemini

github copilot

openai

ChatGPT

Work experience

Customer Success Manager at Nixifyedge, Jan 2026 - Present · 10 mo, India, guiding my team to a successful venture of joy with earning

Customer Success at Horizon, Jun 2025 - Nov 2026 · 1 y 5 mo, Dubai, Serve as primary point of contact for client inquiries across a portfolio of international accounts, using Zendesk to log, track, and resolve tickets in real time with consistently high satisfaction scores. Implemented workflow and process improvements that reduced project-related expenses by 20% and increased operational efficiency by 25%, acting with ownership and a high sense of urgency. Manage end-to-end documentation lifecycle — creation, editing, version control, and secure filing — with sharp attention to detail and full compliance and audit readiness. Coordinate local and international travel logistics for senior stakeholders, demonstrating strong organizational skills and effective multitasking under time pressure. Liaise between internal teams and external clients via written and verbal communication to resolve issues quickly and ensure seamless, high-volume service delivery.

Customer Relationship at Digital Jockey, May 2024 - Aug 2025 · 1 y 3 mo, Dubai, United Arab Emirates, working as a lead business development in digital marketing and outbound

Customer Relationship at ADNOC Group, Jan 2023 - Dec 2023 · 11 mo, Abu Dhabi Emirate, United Arab Emirates, marketing strategy tailored for businesses revolving around providing right strategy for right audience to help grow together

Business Coordinator at Comfonomics Design and Venture Limited, Feb 2022 - Nov 2023 · 1 yr 10 mos, Welcomed clients, managed day-to-day corporate communication channels, and handled complex message-routing across executive departments. Maintained, reviewed, and formatted daily/weekly project completion trackers, ensuring rigid compliance with standard formatting metrics. Addressed and resolved a high volume of client and vendor requests, providing consistent, premium administrative support to corporate partners.

Education

B.com, Business Administration and Management, General, jAMSHEDPUR WORKER'S COLLEGE

Matriculation, Engineering Science, Vivekanand Education Society's Institute Of Technology

Public links

nixifyedge.com: https://www.nixifyedge.com/