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Sadaf Sayyed

Open to HR, Corporate & Remote Customer Service Roles | Pursuing HR Diploma | Strong Communication & People Skills

Nagpur

2+ years of work experience

Anthem Realty
May 20262 mosPresent

India

Executive Assistant & Transaction Coordinator supporting the CEO at Anthem Realty. Responsible for managing day-to-day administrative operations, coordinating real estate transactions, handling client and team communication, organizing documents and workflows, scheduling, follow-ups, and ensuring smooth operational support across business activities. Works closely with the CEO on executive support, task management, operational coordination, and maintaining efficient internal processes in a fast-paced remote work environment.
Weekday (YC W21)
Feb 20262 mosMar 2026

Nagpur, Maharashtra, India

Valethi Technologies
Jan 20251 yr 2 mosFeb 2026

Valethi Technologies
Jan 20251 yr 2 mosFeb 2026

Provided customer support for Weber products, assisting customers with troubleshooting and warranty-related queries. Handled inbound and outbound calls, emails, and chats to resolve product issues efficiently. Guided customers through step-by-step troubleshooting to diagnose and resolve technical problems. Verified warranty eligibility and processed warranty claims as per company policies. Coordinated with internal teams and service partners to ensure timely resolution and replacement where applicable. Maintained accurate documentation of customer interactions and case details in CRM systems. Ensured high customer satisfaction by delivering prompt, professional, and solution-oriented support. Met quality assurance standards and performance metrics set by the organization.
Credence resource management
Feb 20205 mosJun 2020

Pune District, Maharashtra, India

Handled outbound calls to customers regarding outstanding accounts and payment arrangements. Negotiated payment plans and settlements while ensuring compliance with company policies and regulatory guidelines (FDCPA). Maintained accurate and detailed records of customer interactions in the system. Resolved customer inquiries, disputes, and concerns professionally and efficiently. Achieved monthly performance targets including recovery goals, call quality scores, and productivity metrics. Collaborated with team members and supervisors to improve collection strategies and customer experience. Followed data security and confidentiality protocols while handling sensitive customer information. Participated in regular training sessions to stay updated on compliance requirements and process improvements.

Education

Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)

Bachelor of Arts - BA, English Language and Literature/Letters

Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)

20243 yrs2027

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Headline

Open to HR, Corporate & Remote Customer Service Roles | Pursuing HR Diploma | Strong Communication & People Skills

About

BA English Literature student & HR diploma learner, open to HR, corporate, and remote customer service roles. Skilled in communication, client handling, and people management, eager to grow in people-focused roles.

Location

Nagpur

Work experience

Transaction Coordinator at Anthem Realty, May 2026 - Present · 2 mos, India, Executive Assistant & Transaction Coordinator supporting the CEO at Anthem Realty. Responsible for managing day-to-day administrative operations, coordinating real estate transactions, handling client and team communication, organizing documents and workflows, scheduling, follow-ups, and ensuring smooth operational support across business activities. Works closely with the CEO on executive support, task management, operational coordination, and maintaining efficient internal processes in a fast-paced remote work environment.

Operations Associate intern at Weekday (YC W21), Feb 2026 - Mar 2026 · 2 mos, Nagpur, Maharashtra, India

Customer Service Representative at Valethi Technologies, Jan 2025 - Feb 2026 · 1 yr 2 mos

Customer Service Associate at Valethi Technologies, Jan 2025 - Feb 2026 · 1 yr 2 mos, Provided customer support for Weber products, assisting customers with troubleshooting and warranty-related queries. Handled inbound and outbound calls, emails, and chats to resolve product issues efficiently. Guided customers through step-by-step troubleshooting to diagnose and resolve technical problems. Verified warranty eligibility and processed warranty claims as per company policies. Coordinated with internal teams and service partners to ensure timely resolution and replacement where applicable. Maintained accurate documentation of customer interactions and case details in CRM systems. Ensured high customer satisfaction by delivering prompt, professional, and solution-oriented support. Met quality assurance standards and performance metrics set by the organization.

Customer Service Executive at Credence resource management, Feb 2020 - Jun 2020 · 5 mos, Pune District, Maharashtra, India, Handled outbound calls to customers regarding outstanding accounts and payment arrangements. Negotiated payment plans and settlements while ensuring compliance with company policies and regulatory guidelines (FDCPA). Maintained accurate and detailed records of customer interactions in the system. Resolved customer inquiries, disputes, and concerns professionally and efficiently. Achieved monthly performance targets including recovery goals, call quality scores, and productivity metrics. Collaborated with team members and supervisors to improve collection strategies and customer experience. Followed data security and confidentiality protocols while handling sensitive customer information. Participated in regular training sessions to stay updated on compliance requirements and process improvements.

Education

Bachelor of Arts - BA, English Language and Literature/Letters, Rashtrasant Tukadoji Maharaj Nagpur University (RTMNU)