---
title: "Sachin Verma - Customer Relations Associate in Chandigarh | Tal"
description: "Meet Sachin Verma, Customer Relations Associate at TaskUs | Inventory Accuracy, Salesforce Optimization based in Chandigarh. AI stack includes grok."
image: "https://tal.club/meet/sachin-verma-1/share-image"
---

# Sachin Verma on Tal

## Headline

Customer Relations Associate at TaskUs \| Inventory Accuracy, Salesforce Optimization

## About

With over 7 years of professional experience, I specialize in customer relations, operational accuracy, and process improvement\. As a Customer Relations Associate at TaskUs, I am committed to ensuring seamless merchant onboarding and accurate menu configurations that drive customer satisfaction\. Dedicated to fostering collaboration and efficiency, I align with TaskUs' mission of delivering superior client support and operational excellence\. My focus is on providing tailored solutions that enhance both customer and business outcomes\. At TaskUs, I manage and validate merchant data during onboarding, ensuring precise storefront setups and effective issue resolution\. I collaborate with cross\-functional teams to optimize workflows, address recurring challenges, and support international merchants with seamless platform navigation\. My ability to thrive in fast\-paced environments while maintaining high productivity and quality standards ensures that both clients and customers benefit from streamlined operations and exceptional service\.

## Location

Chandigarh

## AI stack

grok

## Work experience

Customer Relations Associate at TaskUs, Jul 2022 \- Present · 4 yrs 3 mos, Configured and validated merchant menu and product data during onboarding, ensuring accurate storefront setup and seamless go\-live\. Managed customer escalations, reducing turnaround time and improving customer satisfaction\. Resolved data discrepancies across items, pricing, and categories, improving operational accuracy and preventing customer\-impacting issues\. Supported international merchants with platform navigation, enabling independent storefront management\. Assisted merchants with troubleshooting and provided clear guidance on platform and POS processes\. Collaborated with QA, training, and supervisor teams to improve workflows and resolve recurring operational issues\. Worked in a fast\-paced environment while maintaining high productivity and quality standards\.

Recruiter at Global solutions, Sep 2020 \- May 2022 · 1 yr 9 mos, Managed end\-to\-end recruitment processes including sourcing, screening, interview scheduling, and candidate coordination\. Sourced candidates through job portals, LinkedIn, Foundit, and internal databases to fulfill hiring requirements\. Coordinated interviews between candidates and hiring managers while ensuring smooth communication throughout the hiring cycle\. Maintained candidate databases and updated recruitment trackers and ATS/CRM systems regularly\. Conducted follow\-up communication and onboarding coordination for selected candidates\. Assisted in reducing hiring turnaround time through proactive sourcing and pipeline management\.

Business Development Executive at Justdial, Oct 2019 \- Jun 2020 · 9 mos, Identified and connected with potential business clients to generate new business opportunities\. Built and maintained strong client relationships through regular follow\-ups and effective communication\. Conducted market research to identify customer needs, competitor activities, and sales opportunities\. Explained product offerings, pricing, and service benefits to prospective clients\. Assisted in lead generation and customer acquisition activities to support revenue growth\. Collaborated with internal sales and operations teams to improve customer engagement\.

Customer Success Executive at Competent Synergies, Aug 2015 \- Jun 2017 · 1 yr 11 mos, Assisted customers throughout onboarding and support processes, ensuring a positive customer experience\. Conducted sales and follow\-up calls to explain service offerings, resolve queries, and maintain strong client relationships\. Managed inbound and outbound customer communication professionally\. Collaborated with sales and operations teams to improve customer retention and engagement\. Maintained customer interaction records and updated CRM systems regularly\. Demonstrated strong communication, problem\-solving, and multitasking skills in a target\-driven environment\.

## Education

High School Diploma, HP University Model School

Bachelor of Computer Science, Jaypee University of Information Technology, Waknaghat

[View the original profile](https://tal.club/meet/sachin-verma-1)

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