Headline

Building Global Pricing Systems, Teams & Products | Business × Product × Engineering | 13+ Yrs in E-Commerce

About

I build pricing systems, teams, and capabilities that operate at global scale. Over 13+ years in e-commerce and retail technology, I've focused on one thing: turning competitive pricing from a manual, regional function into an automated, global capability. I operate at the intersection of business, product, and engineering - defining tool requirements, influencing product roadmaps, and translating operational insights into scalable systems. Currently leading a matrixed organization of 70+ professionals responsible for global competitive pricing strategy - owning executive reporting, driving cross-functional alignment across Product, Engineering, Legal, and Retail, and delivering commercial outcomes across North America, Latin America, and Europe. What I've built: 🌍 Launched competitive pricing across 7 countries (US, UK, Germany, France, Spain, Italy, Mexico) — end-to-end, from landscape assessment to steady-state operations. 📊 Designed omnichannel pricing playbooks integrating offline retail data (IRI, Nielsen) across 6 markets — contributing to 10%+ YoY revenue growth. ⚙️ Defined product requirements and led UAT for core pricing platforms — automated matching, competitor analytics, and brand intelligence dashboards now used globally. 🔧 Built Python/Gen-AI automation that cut weekly root-cause analysis by 94% (6 hrs → 20 min), now adopted org-wide. 📈 Engineered cross-border pipelines generating 90,000+ competitive matches and 770 bps uplift in Latin America. How I lead: I've repeatedly inherited understaffed organizations and delivered outsized results — stabilizing a 70-person org under a 13-person deficit, driving +13% YoY productivity against -18% headwinds, reducing quality defects by 63%, and building talent pipelines that promote from within. Exploring senior leadership roles in Program Management, Pricing Strategy, Operations, or Competitive Intelligence - across E-commerce, Retail, FinTech, or any environment that values building at scale. 📍 Open to opportunities in Bangalore, Europe, Singapore, Australia, Japan, and West Asia. Global Pricing · Competitive Intelligence · Omnichannel Automation · Cross-Border E-Commerce · Product-Engineering Partnership · Org Transformation · Lean Ops · Gen-AI Automation

Location

Bengaluru

AI stack

claude code

claude

gemini

kiro

openai

ChatGPT

Work experience

Program Manager at Amazon, Sep 2022 - Present · 4 yrs 2 mos, Bengaluru, Karnataka, India, Leading a 70+ member global organization focused on competitive intelligence and pricing automation. Organizational Leadership: Direct a multi-tiered team of Managers and Leads, overseeing resource allocation and long-term operational planning for global data initiatives. Strategic Revenue Growth: Scaled a pricing pipeline for 300M+ SKUs, achieving a 7.7% boost in price competitiveness and driving significant market share growth in international territories. Digital Transformation: Pioneered the shift to automated pricing logic using Python/SQL, reducing operational costs by 18% and modernizing legacy manual workflows. Risk & Governance: Implemented global fair-pricing standards on 750+ sensitive product categories to prevent marketplace manipulation.

Operations Manager - Pricing at Amazon, Oct 2019 - Sep 2022 · 3 yrs, Bangalore, Global Playbook: Architected the first "Global Operational Playbook" for omnichannel pricing, standardizing decision-making for millions of transactions across EU and NA. Market Intelligence: Expanded competitor match coverage from 15% to 37% through strategic vendor data integration. Stakeholder Management: Served as the bridge between Legal, Engineering, and Retail Business teams to accelerate tech roadmap delivery in complex regulatory environments.

Process Lead - Competitive Pricing at Amazon, Oct 2016 - Sep 2019 · 3 yrs, Bengaluru Area, India, Workflow Redesign: Led foundational redesign of pricing workflows for a team of 20+ associates, significantly increasing data accuracy and throughput. Operational Analytics: Utilized deep-dive diagnostics to improve "Lowest Offer" logic, directly impacting customer trust and price perception.

Process specialist at Amazon, Oct 2012 - Sep 2016 · 3 y 11 mo, Bengaluru

Education

Bachelor's degree - Electronics and Communication, Visvesvaraya Technological University