Sachin Kulkarni profile photo 1 on Tal

Sachin Kulkarni

Group Engineering Manager, Virtual Expert Platform

Greater Bengaluru Area

9+ years of work experience

Intuit
May 20251 yr 4 mosPresent

Greater Bengaluru Area

• Lead engineering for Intuit’s Virtual Expert Platform within CTO org, owning business-critical systems for expert onboarding, training, activation, coaching, mobility, and lifecycle management across TurboTax, QuickBooks, and Business Operations. • Manage a 40-FTE engineering org plus 15 contingent operations staff, with 15 direct reports including 3 managers; drive org design, architecture oversight, execution, and talent development. • Own Tier-1/Tier-2 source-of-record services for expert data and engagement lifecycle, supporting 50K peak experts across seasonal and active workforces. • Drove 98% expert readiness at onboarding for peak-demand operations, ensuring expert supply was ready for tax-season scale. • Built and launched Flight Simulator, a self-serve GenAI learning platform adopted across Consumer Tax, QuickBooks, and Business Operations, enabling L&D teams to author personalized scenarios and improving quality via 2.6% lower transfers and 1% higher resolution. • Launched AI-driven performance management that analyzes expert conversations, identifies coaching areas, and connects experts to personalized practice scenarios, contributing to 1% product-conversion improvement across QuickBooks and Consumer Group. • Built an expert mobility platform enabling cross-business utilization, improving expert utilization by 20%. • Externalized expert engagement lifecycle services to support Book Close Management within Intuit Accountant Suite, extending platform capabilities into Intuit’s emerging mid-market segment. • Partnered with Consumer Group to launch store management services powering expert-to-store association, expert search, SEO/Ads data syndication, and concierge flows, enabling scale to 800 physical stores for assisted TurboTax. • Built the India org to assume L1 ownership of critical expert-engagement services from the US; hired 11+ senior engineers and managers—including Staff, Senior Staff, and Manager talent—within 4 months.
Amazon
Jul 20205 yrsJun 2025

Bangalore Urban

• Built and led a 25-person engineering organization for Amazon’s WW Retail Pricing Platform; managed 6 direct reports including 3 managers, grew senior engineering leaders, and maintained 90%+ retention over 3 years. • Led development of a next-generation data and compute platform that unified pricing decisions across Retail and Third-Party businesses, launching major capabilities within 8 months across multiple parallel workstreams and time zones. • Owned architecture across 3 organizations with 5+ upstream and downstream dependencies; ran systems handling up to 50,000 TPS and powering millions of pricing decisions per day across US, EU, and India marketplaces for billions of SKUs. • Onboarded 20+ use cases across 5+ businesses within a year, reducing operational effort for pricing configurations by 90%. • Improved customer success metrics such as onboarding time and availability by 70%; built data-quality metrics and benchmarked key datasets to drive continuous improvement in pricing inputs. • Drove OP1/OP2 planning, quarterly technical reviews, and multiple Amazon 6-pager narratives for Director and VP audiences.
Amazon
Nov 20198 mosJun 2020

Bengaluru, Karnataka, India

• Led the infrastructure automation team for Amazon Go, enabling infrastructure-as-code adoption across 50+ teams and supporting migration from private cloud environments to native AWS infrastructure.
Amazon
Apr 20198 mosNov 2019

Bangalore

• Built internal products for 3000+ ML scientists, including notebook infrastructure, search across models and artifacts, and highly secure data workflows to accelerate ML development.
Thomson Reuters
Jun 20096 mosNov 2009

Worked on westlaw.com, specifically in the Common data objects and access layer, which sat between middleware components and website front end as a cache for important business data/functionality.
Seagate Technology
May 20088 mosDec 2008

• Worked on Data Collection, classification and analysis tool. Worked on new features in the product, database development and enhancement, database optimization on MySQL Server and MATLAB. • Worked on a statistical analysis tool and presentation of this data to the user.
Philips
Jul 20061 yrJun 2007

• Worked in a team developing the Embedded Application and User Interface for the new high end DVD Recorders. Worked in the Control layer of the software stack for the Embedded Firmware • Worked on “DVRA”, an application responsible for handling all the Use Cases related to recording and playback from Optical discs.

Sachin’s AI Stack

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Education

University of Minnesota

M.S., Computer Science

University of Minnesota

20072 yrs2009
PES University

B.E, Computer Science

PES University

20024 yrs2006

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Headline

Group Engineering Manager, Virtual Expert Platform

About

M.S in Computer Science, from University of Minnesota Specialties: Programming: C, C++, Java, Perl, MySQL Platforms: Windows, Linux. Courses: Advanced Algorithms and Data Structures, Advanced Operating Systems, Advanced Computer Networks, Advanced Computer Architecture, Real Time and Embedded systems, User Interface Design and Evaluation, Software Engineering, Database Management Systems.

Location

Greater Bengaluru Area

AI stack

claude code

claude

codex

cursor

notebooklm

openai

Work experience

Group Engineering Manager at Intuit, May 2025 - Present · 1 yr 4 mos, Greater Bengaluru Area, • Lead engineering for Intuit’s Virtual Expert Platform within CTO org, owning business-critical systems for expert onboarding, training, activation, coaching, mobility, and lifecycle management across TurboTax, QuickBooks, and Business Operations. • Manage a 40-FTE engineering org plus 15 contingent operations staff, with 15 direct reports including 3 managers; drive org design, architecture oversight, execution, and talent development. • Own Tier-1/Tier-2 source-of-record services for expert data and engagement lifecycle, supporting 50K peak experts across seasonal and active workforces. • Drove 98% expert readiness at onboarding for peak-demand operations, ensuring expert supply was ready for tax-season scale. • Built and launched Flight Simulator, a self-serve GenAI learning platform adopted across Consumer Tax, QuickBooks, and Business Operations, enabling L&D teams to author personalized scenarios and improving quality via 2.6% lower transfers and 1% higher resolution. • Launched AI-driven performance management that analyzes expert conversations, identifies coaching areas, and connects experts to personalized practice scenarios, contributing to 1% product-conversion improvement across QuickBooks and Consumer Group. • Built an expert mobility platform enabling cross-business utilization, improving expert utilization by 20%. • Externalized expert engagement lifecycle services to support Book Close Management within Intuit Accountant Suite, extending platform capabilities into Intuit’s emerging mid-market segment. • Partnered with Consumer Group to launch store management services powering expert-to-store association, expert search, SEO/Ads data syndication, and concierge flows, enabling scale to 800 physical stores for assisted TurboTax. • Built the India org to assume L1 ownership of critical expert-engagement services from the US; hired 11+ senior engineers and managers—including Staff, Senior Staff, and Manager talent—within 4 months.

Software Development Manager at Amazon, Jul 2020 - Jun 2025 · 5 yrs, Bangalore Urban, • Built and led a 25-person engineering organization for Amazon’s WW Retail Pricing Platform; managed 6 direct reports including 3 managers, grew senior engineering leaders, and maintained 90%+ retention over 3 years. • Led development of a next-generation data and compute platform that unified pricing decisions across Retail and Third-Party businesses, launching major capabilities within 8 months across multiple parallel workstreams and time zones. • Owned architecture across 3 organizations with 5+ upstream and downstream dependencies; ran systems handling up to 50,000 TPS and powering millions of pricing decisions per day across US, EU, and India marketplaces for billions of SKUs. • Onboarded 20+ use cases across 5+ businesses within a year, reducing operational effort for pricing configurations by 90%. • Improved customer success metrics such as onboarding time and availability by 70%; built data-quality metrics and benchmarked key datasets to drive continuous improvement in pricing inputs. • Drove OP1/OP2 planning, quarterly technical reviews, and multiple Amazon 6-pager narratives for Director and VP audiences.

Software Development Manager - Amazon Go Infrastructure automation at Amazon, Nov 2019 - Jun 2020 · 8 mos, Bengaluru, Karnataka, India, • Led the infrastructure automation team for Amazon Go, enabling infrastructure-as-code adoption across 50+ teams and supporting migration from private cloud environments to native AWS infrastructure.

Software Development Manager - Alexa AI and Machine learning platform services at Amazon, Apr 2019 - Nov 2019 · 8 mos, Bangalore, • Built internal products for 3000+ ML scientists, including notebook infrastructure, search across models and artifacts, and highly secure data workflows to accelerate ML development.

Software Engineer at Thomson Reuters, Jun 2009 - Nov 2009 · 6 mos, Worked on westlaw.com, specifically in the Common data objects and access layer, which sat between middleware components and website front end as a cache for important business data/functionality.

Engineering Intern at Seagate Technology, May 2008 - Dec 2008 · 8 mos, • Worked on Data Collection, classification and analysis tool. Worked on new features in the product, database development and enhancement, database optimization on MySQL Server and MATLAB. • Worked on a statistical analysis tool and presentation of this data to the user.

Software Engineer at Philips, Jul 2006 - Jun 2007 · 1 yr, • Worked in a team developing the Embedded Application and User Interface for the new high end DVD Recorders. Worked in the Control layer of the software stack for the Embedded Firmware • Worked on “DVRA”, an application responsible for handling all the Use Cases related to recording and playback from Optical discs.

Education

M.S., Computer Science, University of Minnesota

B.E, Computer Science, PES University