Headline

Customer Success Executive @ Amazon | Client Services, Support Management

About

As a former Customer Success Executive at Amazon, contributed to enhancing client services and support management during one year of employment. Previous experience as a Phone Banking Officer at Cogent E Services involved addressing customer concerns, utilizing banking portals, and managing accounts. Holds a Bachelor of Arts in Sociology from Dr. Bhim Rao Ambedkar University, Agra. Skilled in client services, customer service management, and support management, with a focus on fostering positive customer experiences and achieving organizational goals.

Location

Greater Delhi Area

Work experience

Customer Success Executive at Amazon, Jun 2025 - May 2026 · 1 yr, Noida

Phone Banking Officer at Cogent E Services, May 2024 - Apr 2025 · 1 yr, Noida, Uttar Pradesh, India

Phone Banking Officer at Cogent E Services, May 2024 - Apr 2025 · 1 yr, On-site, Handle customer concerns , Used Banking portals , Managed Accounts

Education

Bachelor of Arts - BA, Sociology, Dr. Bhim Rao Ambedkar University, Agra