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Sabyasachi Rana

Lead - Business Operations, Uber

Gurugram

10+ years of work experience

Uber
Nov 20256 mosPresent

Uber
Jul 20223 yrs 10 mosPresent

Gurugram, Haryana, India

- Leading ride-hailing regional operations in North India, overseeing driver partner acquisition & engagement, earner marketing & CRM initiatives, new product launches, platform quality enhancement, vendor P&L management - Playing a key role in contributing to essential business performance metrics such as trips, gross bookings, marketplace health, and profitability OKRs through robust cross-functional collaboration. Played a crucial role in devising strategies to protect business interests within a dynamic and competitive regional landscape amidst the emergence of new entrants. - Proficiently navigated regional regulatory complexities and actively participated in policy dialogues within the dynamic ride-hailing ecosystem, demonstrating strong leadership and adaptability in navigating complex and dynamic market conditions -Instrumental in coaching and mentoring regional teams while implementing efficient, streamlined processes
Uber
Jul 20232 yrs 6 mosDec 2025

Gurugram, Haryana, India

-Responsible for driving the InSA expansion agenda by achieving growth targets in terms of trips, gross bookings, marketplace performance and regulatory objectives with a strong cross-functional collaboration -Responsible for new launches involving geographical expansion, new product launch, demand & supply building, marketplace management, conducting localised marketing and addressing regulatory and policy discussions in the InSA region
Delhivery
Apr 20202 yrs 4 mosJul 2022

Gurugram, Haryana, India

Commercial & Vendor Management: - Handling intracity & line-haul (<500km) fleet operation & commercial pan India - Managing 300+ vendors and negotiating trip level/ monthly commercial contracts; increased vendor base and fleet cost by 54% Y-o-Y in FY22 - Responsible for yearly cost of USD 55M+ for Intracity fleet & USD 25M+ for line-haul fleet - Responsible for reducing fleet cost: reduced fleet cost by 1% in both Y-o-Y in FY21 & FY22 by bringing cost parity at the vehicle level, across states - Budgeting monthly fleet cost at a centre level by mathematical modelling using historical CPS/ CPK data for FM, MM & LM. Also, responsible for daily/weekly/monthly monitoring & controlling cost - Automated the vendor payout process by implementing ‘Fleet Management System’– an in-house SaaS tool, in FY21; reduced invoicing error by 1.5% & improved billing transparency Fleet Management -PAN India: - Managing fleet operation for daily/monthly requirements of FM, Mid-mile & LM operation - Responsible for placement of 4000+ fixed contracted vehicles & 1500+ daily ad-hoc vehicles - Handling a team size of 60+ people pan India - Studying fleet usage patterns in LM, FM & Mid-mile to explore possibilities by which efficiency of vehicle utilisation can be increased & hence, reducing the overall fleet expense - Responsible for a greenfield project - development of LM transportation for 2 Wheeler EV D2C delivery for North & West India
BlackBuck (Zinka Logistics Solutions Pvt. Ltd.)
Jul 201910 mosApr 2020

Bangalore

- Responsible for P&L of a portfolio of 8 Corporate Clients with annual turnover of 50 Cr. - Responsible for revenue growth with increasing Net Cash Margin, reducing Daily Sales Outstanding & Account Receivables & enhancing Customer Experience - Managing Lead Generation, Business Acquisition, Service Delivery & Expansion in a fast paced Startup environment at B2B Client - Responsible for placement index (PI) improvement, business development & issue resolutions in invoicing, credit control, collection, operations and order fulfillment
Mahindra Group
Apr 20181 yr 4 mosJul 2019

Pune District, Maharashtra, India

Personal Car Segment: - Managed 10 3S facility outlets for 3 dealerships, with an annual turnover of USD 40M+ (3000+ volume) in Maharashtra, India - Responsible for driving the launch of new vehicles- Marazzo, Alturas and XUV300, with the implementation of the digital ecosystem across dealerships - Led ATL & BTL marketing activities and planned several retail activations campaign - Monitored dealer performance – sales, profitability, working capital management & recruitment - Led a team of 75+ people (4 under direct supervision)
Mahindra Group
Apr 20162 yrsMar 2018

Nagpur, Maharashtra, India

Commercial Vehicle Segment: - Managed 2 dealers in Maharashtra and MP - Achieved budgeted target for volume (achieved 17% & 38% Y-O-Y growth in FY17 & FY18 respectively). Expanded market share by 5.2% in load segment and increased Y-o-Y LCV volume by 38% in FY18 in the territory - Handled B2B & B2C customers with 20+ Key Accounts - Developed & penetrated market with a new application- diesel dispenser, to boost the sales growth - Supported dealers by liaising with 3 Banks & 3 NBFCs for retail finance
Mahindra Group
Apr 20153 mosJun 2015

Mumbai, Maharashtra, India

To identify the suitable segments for super truck category (P405), a new variant launched in between Minitrucks and Small Pikups segments -Capturing existing product proposition and identifying key buying factor and consideration set for Minitruck and Pikups -Identifying the need-gap and providing input for sales pitch

Education

Institute of Management Technology, Ghaziabad

Master of Business Administration - MBA, Marketing/Marketing Management, General

Institute of Management Technology, Ghaziabad

20142 yrs2016
West Bengal University of Technology, Kolkata

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

West Bengal University of Technology, Kolkata

20074 yrs2011

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Headline

Lead - Business Operations, Uber

About

Domain Expertise: Tech-driven Ride-hailing Operation, Logistics and Transportation & Automotive sales. • 12+ years of expertise in Operations, Sales, Business Development, Commercial, and Vendor Management • Proficient in data-centric operational leadership within the ride-hailing sector • Skilled in vendor collaboration, strategic negotiation, and efficient fleet management • Accomplished in overseeing both B2B and B2C business dynamics, including key account management and channel sales • Team management experience: 5 years+

Location

Gurugram

Work experience

Lead - Regional Operation North & West India at Uber, Nov 2025 - Present · 6 mos

Lead - Regional Operation, North India at Uber, Jul 2022 - Present · 3 yrs 10 mos, Gurugram, Haryana, India, - Leading ride-hailing regional operations in North India, overseeing driver partner acquisition & engagement, earner marketing & CRM initiatives, new product launches, platform quality enhancement, vendor P&L management - Playing a key role in contributing to essential business performance metrics such as trips, gross bookings, marketplace health, and profitability OKRs through robust cross-functional collaboration. Played a crucial role in devising strategies to protect business interests within a dynamic and competitive regional landscape amidst the emergence of new entrants. - Proficiently navigated regional regulatory complexities and actively participated in policy dialogues within the dynamic ride-hailing ecosystem, demonstrating strong leadership and adaptability in navigating complex and dynamic market conditions -Instrumental in coaching and mentoring regional teams while implementing efficient, streamlined processes

Lead - Expansion, InSA at Uber, Jul 2023 - Dec 2025 · 2 yrs 6 mos, Gurugram, Haryana, India, -Responsible for driving the InSA expansion agenda by achieving growth targets in terms of trips, gross bookings, marketplace performance and regulatory objectives with a strong cross-functional collaboration -Responsible for new launches involving geographical expansion, new product launch, demand & supply building, marketplace management, conducting localised marketing and addressing regulatory and policy discussions in the InSA region

Director - Fleet Commercial (Head - Intra-city Fleet) at Delhivery, Apr 2020 - Jul 2022 · 2 yrs 4 mos, Gurugram, Haryana, India, Commercial & Vendor Management: - Handling intracity & line-haul (<500km) fleet operation & commercial pan India - Managing 300+ vendors and negotiating trip level/ monthly commercial contracts; increased vendor base and fleet cost by 54% Y-o-Y in FY22 - Responsible for yearly cost of USD 55M+ for Intracity fleet & USD 25M+ for line-haul fleet - Responsible for reducing fleet cost: reduced fleet cost by 1% in both Y-o-Y in FY21 & FY22 by bringing cost parity at the vehicle level, across states - Budgeting monthly fleet cost at a centre level by mathematical modelling using historical CPS/ CPK data for FM, MM & LM. Also, responsible for daily/weekly/monthly monitoring & controlling cost - Automated the vendor payout process by implementing ‘Fleet Management System’– an in-house SaaS tool, in FY21; reduced invoicing error by 1.5% & improved billing transparency Fleet Management -PAN India: - Managing fleet operation for daily/monthly requirements of FM, Mid-mile & LM operation - Responsible for placement of 4000+ fixed contracted vehicles & 1500+ daily ad-hoc vehicles - Handling a team size of 60+ people pan India - Studying fleet usage patterns in LM, FM & Mid-mile to explore possibilities by which efficiency of vehicle utilisation can be increased & hence, reducing the overall fleet expense - Responsible for a greenfield project - development of LM transportation for 2 Wheeler EV D2C delivery for North & West India

Business Development Manager at BlackBuck (Zinka Logistics Solutions Pvt. Ltd.), Jul 2019 - Apr 2020 · 10 mos, Bangalore, - Responsible for P&L of a portfolio of 8 Corporate Clients with annual turnover of 50 Cr. - Responsible for revenue growth with increasing Net Cash Margin, reducing Daily Sales Outstanding & Account Receivables & enhancing Customer Experience - Managing Lead Generation, Business Acquisition, Service Delivery & Expansion in a fast paced Startup environment at B2B Client - Responsible for placement index (PI) improvement, business development & issue resolutions in invoicing, credit control, collection, operations and order fulfillment

Area Sales Manager at Mahindra Group, Apr 2018 - Jul 2019 · 1 yr 4 mos, Pune District, Maharashtra, India, Personal Car Segment: - Managed 10 3S facility outlets for 3 dealerships, with an annual turnover of USD 40M+ (3000+ volume) in Maharashtra, India - Responsible for driving the launch of new vehicles- Marazzo, Alturas and XUV300, with the implementation of the digital ecosystem across dealerships - Led ATL & BTL marketing activities and planned several retail activations campaign - Monitored dealer performance – sales, profitability, working capital management & recruitment - Led a team of 75+ people (4 under direct supervision)

Sales Manager at Mahindra Group, Apr 2016 - Mar 2018 · 2 yrs, Nagpur, Maharashtra, India, Commercial Vehicle Segment: - Managed 2 dealers in Maharashtra and MP - Achieved budgeted target for volume (achieved 17% & 38% Y-O-Y growth in FY17 & FY18 respectively). Expanded market share by 5.2% in load segment and increased Y-o-Y LCV volume by 38% in FY18 in the territory - Handled B2B & B2C customers with 20+ Key Accounts - Developed & penetrated market with a new application- diesel dispenser, to boost the sales growth - Supported dealers by liaising with 3 Banks & 3 NBFCs for retail finance

Marketing Intern at Mahindra Group, Apr 2015 - Jun 2015 · 3 mos, Mumbai, Maharashtra, India, To identify the suitable segments for super truck category (P405), a new variant launched in between Minitrucks and Small Pikups segments -Capturing existing product proposition and identifying key buying factor and consideration set for Minitruck and Pikups -Identifying the need-gap and providing input for sales pitch

Education

Master of Business Administration - MBA, Marketing/Marketing Management, General, Institute of Management Technology, Ghaziabad

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, West Bengal University of Technology, Kolkata