Headline

Intelligent Automation Engineer | Ignio | Python | API & Workflow Automation | AIOps

About

I’m an Intelligent Automation Developer at TCS with hands-on experience in building and deploying end-to-end automation solutions across IT operations and business workflows. My work primarily involves Python automation, RPA, API integrations, and workflow automation using tools such as Ignio / Ignio Studio, Selenium, Automation Anywhere, and REST APIs. I’ve worked on both UI-based and API-driven automations, focusing on reducing manual effort, improving reliability, and streamlining operational processes. I also have practical exposure to: Python scripting Groovy / WebGroovy Selenium automation JSON / REST API integrations RPA bot integration with enterprise tools ServiceNow / ITSM-related workflows CMDB-related automation use cases I’m particularly interested in roles around: Automation Development, RPA, Python Automation, API Automation, ServiceNow, and SDET / QA Automation Currently open to opportunities where I can contribute to scalable, high-impact automation engineering solutions.

Location

Bengaluru

Work experience

Analytics & Business Intelligence Engineer (Automation & AIOps) at Tata Consultancy Services, Apr 2026 - Present · 3 mos, Bengaluru, Karnataka, India, Promoted during Apr 2026 appraisal cycle to take on expanded responsibilities in analytics, automation, and enterprise workflow solutions. Design and develop intelligent automation solutions using Ignio and scripting technologies Build and integrate REST APIs, process JSON data, and automate backend systems Develop automation across UI, API, and server environments using Python, Groovy, and Selenium Perform system-level debugging and root cause analysis to improve reliability of large-scale enterprise systems Design workflow orchestration, automation blueprints, and data-driven solutions Collaborate with cross-functional teams for testing, deployment, and production support Optimize performance and ensure SLA compliance with minimal process exceptions Guide junior developers and contribute to complex automation use cases

AI Automation Developer at Tata Consultancy Services, Jan 2025 - Present · 1 yr 6 mos, Bengaluru, Karnataka, India, Developed and implemented automation solutions that improved process efficiency and reduced manual effort across key operations. Streamlined workflows using RPA (ignio) and Selenium, enhancing accuracy and productivity in real-time projects.

Education

Bachelor of Science - BSc, Computer science with data analytics, Sankara College of Science and Commerce

Naan Mudhalvan