Headline

Aspiring Business Analyst | Operations & Process Improvement | Ex-Recruitment, Sales & Technical Support | AI Tools Enthusiast

About

🎓 BTech in Biotechnology | Transitioned into Business & Operations Over the past two years, I've built a diverse professional foundation — starting in recruitment and staffing, moving into sales, and most recently working as a product Support Specialist for a US-based company. Each role has sharpened my ability to understand people, solve problems, and keep operations running smoothly. I'm now channeling that experience toward my next goal — Business Analysis and Operations Management — where I can bridge the gap between business needs and practical solutions. What I bring to the table: - Stakeholder communication & requirement gathering (from recruitment) - Client-facing sales experience & CRM handling (from Lenskart) - Process documentation & cross-functional coordination (from product support specialist)

Location

Gurugram

Work experience

Product Support Specialist at Quilt Software, Nov 2025 - Present · 8 mos, Ahmedabad

Fashion Consultant at Lenskart.com, Apr 2025 - Nov 2025 · 8 mos, Gurugram

Associate technical recruiter at eTeam Inc., Noida, Jul 2023 - Sep 2024 · 1 yr 3 mos, Noida

Education

Bachelor of biotechnology, Biotechnology, Integral University, Lucknow, Uttar Pradesh