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Saatvik Birla

Data & Analytics Enthusiast | Skilled in SQL, Python, Power BI & Database Systems | Helping Organizations Unlock Value from Data

Abbotsford

< 1 year of work experience

SockSoho
Apr 20225 mosAug 2022

Chandigarh, India

• Researched and profiled over 10 B2C clients weekly, enhancing the customer pipeline. • Managed 15+ customer support tickets daily, achieving a 25% increase in customer satisfaction. • Analyzed customer reviews using Excel, providing actionable insights for service improvement. • Collaborated with cross-functional teams in a dynamic startup environment to strengthen client relationships.
GitHub
@Saatvikbirla

Education

University of the Fraser Valley

Bachelor of Computer Information Systems, Information Technology

University of the Fraser Valley

20214 yrs2025

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Headline

Data & Analytics Enthusiast | Skilled in SQL, Python, Power BI & Database Systems | Helping Organizations Unlock Value from Data

About

I’m driven by how data can uncover patterns and guide smarter decisions. With a BCIS background and hands-on experience in SQL, Python, Power BI, and database systems, I enjoy turning complex information into clear, actionable insights. Curious, analytical, and collaborative, I’m seeking entry-level roles in data analytics, database management, or business intelligence where I can grow, contribute, and help organizations make data-driven decisions.

Location

Abbotsford

Work experience

Business Development Intern at SockSoho, Apr 2022 - Aug 2022 · 5 mos, Chandigarh, India, • Researched and profiled over 10 B2C clients weekly, enhancing the customer pipeline. • Managed 15+ customer support tickets daily, achieving a 25% increase in customer satisfaction. • Analyzed customer reviews using Excel, providing actionable insights for service improvement. • Collaborated with cross-functional teams in a dynamic startup environment to strengthen client relationships.

Education

Bachelor of Computer Information Systems, Information Technology, University of the Fraser Valley

Public links

github: https://github.com/Saatvikbirla

Saatvik Birla - Business Development Intern in Abbotsford | Tal