Headline

benefit configuration specialist,automation quality auditor- structure analysis

About

Healthcare Configuration Specialist & Automation Analyst with hands-on experience in claims auditing, data processing, workflow automation, and billing configuration within the Cigna healthcare environment. Strong background in US Mortgage operations, including indexing, loan documentation review, credit reports, appraisals, and financial verification for leading US banks such as JP Morgan, Bank of America, Citi, and US Bank. Skilled in SQL, Snowflake, MS SQL Server, data analysis, and process optimization, with a proven ability to enhance accuracy, streamline operations, and support large-scale data workflows. Recognized for excellent analytical thinking, quality auditing, cross-functional coordination, and delivering high-quality results across healthcare, banking, and financial services domains. Professional Experience: Current Organization: Wipro LTD ,Bhubaneswar Designation: Structure Analyst and Automation Specialist Project Name -Healthcare configuration & automation Client - Cigna Healthcare Scope -Audit and Processing Billing and claims Duration - 14 Nov- Till Date (Continue ) Roles and Responsibilities-: Working on Healthcare domain and automation and configuration medical claims due to in expensive claims and audit the transactions on claims on details in huge amount healthcare domain expertise . Audit all details of the claims then processing configuration latest process in our data base. doing Account number all designated account data base. Black Knight India Solutions Pvt. Ltd. Designation: Indexing Associate Project Name: Loan Processing Clients: US Bank, JP Morgan & Chase, Bank Of America, Citi, etc. Scope: US Mortgage (Indexing / Software Origination). Duration: November 2021 - November 2022. Roles and Responsibilities in Black Knight: Previous Organization: Imerit Technology Service Pvt. Ltd (BBSR) Designation: ITES Executive, later promoted to Support Team Lead, and QA. Projects: EARNIN, MINERVA, 3D LIDAR, ARGO AI. Clients: Fintech Finance Virtual Arena, MINERVA, AI/ML. Scope: Junior Specialist. Duration: June 2019 - October 2021. Roles and Responsibilities in Imerit Technology Service: Experienced in various US projects like Earnin, Intuit, Bloomberg, AI, and Share ID. Involved in client service and customer support. US Healthcare (Claims, Billing, Configuration) US Mortgage Processing (Indexing, Loan Origination Documents) Banking & Financial Services Credit Reports, Appraisals, VOE/VOI, Hazard Insurance Review Risk Assessment & Compliance Check

Location

Bhubaneswar

Work experience

Senior Data Warehouse Analyst at Wipro, Feb 2023 - Apr 2026 · 3 yrs 3 mos, Bhubaneswar

Structural Analyst at Wipro, Feb 2023 - Aug 2025 · 2 yrs 7 mos, Bhubaneswar, Odisha, India, Skilled in healthcare claims configuration, automation auditing, SQL-based data analysis, and US mortgage document processing with hands-on experience across banking and financial services."

Senior Operations Executive at KrazyBee Services Limited, Sep 2023 - Jan 2024 · 5 mos, Analyzed operational processes to identify bottlenecks and inefficiencies, proposing and implementing process improvements that optimized resource utilization by 25%. Managed end-to-end payroll operations for 500+ employees, ensuring 100% accuracy and compliance with statutory regulations. Led vendor management initiatives, negotiating contracts and maintaining effective communication with third-party service providers, resulting in 15% cost savings. Supervised and mentored a team of 5 junior operations staff, conducting regular performance reviews and training sessions to enhance team productivity. Ensured regulatory compliance across all operational activities, monitored audits, and implemented corrective actions to mitigate operational risks.

Software Tester at Black Knight Financial Services India Ltd (Dark Matter Technologies), Nov 2021 - Nov 2022 · 1 yr 1 mo, Bhubaneswar, Executed comprehensive manual and regression testing for web and mobile applications, identifying and documenting 200+ defects with 95% resolution rate. Created and executed 150+ test cases based on user stories and functional requirements, ensuring thorough coverage of business scenarios. Utilized JIRA for defect tracking and management, collaborating with development teams to ensure timely resolution and quality deliverables. Performed smoke and sanity testing on new builds to validate core functionalities before comprehensive testing phases. Leveraged SQL for database testing and validation, ensuring data integrity across multiple banking clients including JP Morgan Chase, Bank of America, US Bank, and Citi Bank. Participated in test automation using Selenium, contributing to 30% reduction in regression testing time. Key Project: Enterprise (City National Bank) – Successfully configured and tested UAT environment for new client onboarding, verified data configurations, and ensured application readiness for production deployment. Demonstrated expertise in handling mortgage documents including applications, credit reports, appraisals, hazard insurance, tax returns, and employment verification.

Senior Executive at iMerit Technology, Jun 2019 - Oct 2021 · 2 yrs 5 mos, Delivered exceptional client service across multiple US-based projects including Earnin (Fintech), Intuit, Bloomberg, and AI/ML initiatives. Promoted twice within 2.4 years based on consistent performance, leadership capabilities, and cross-functional collaboration. Conducted training sessions for 20+ new team members, developing comprehensive training materials and knowledge transfer documentation. Collaborated with QA teams to implement process improvements, reducing operational errors by 40% and enhancing customer satisfaction scores. Key Projects: EARNIN (Fintech), MINERVA (Virtual Arena), 3D LIDAR (AI/ML), ARGO AI (Autonomous Vehicles) – Demonstrated versatility across diverse technology domains.

Education

Bachelor of Science, Berhampur University