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Rutwik D

AI Product Manager | Building Enterprise AI Platforms | 0→1 Products | LLMs, Agentic Workflows, Decision Intelligence | BITSian

Hyderabad

7+ years of work experience

Kore.ai
Jan 202611 mosPresent

Hyderabad

• Leading product strategy and roadmap for Board Observer, an AI-powered board-level intelligence platform used by CXOs and senior leadership • Co-owning development of executive facing AI workflows focused on: • Meeting summarization • Contextual insight extraction • Decision-ready outputs for strategic discussions • Designing systems that balance accuracy, explainability, and reliability for high-trust enterprise environments • Collaborating closely with CXO stakeholders to refine usability, relevance, and adoption in real-world boardroom scenarios • Driving cross-functional execution with engineering and QA teams to deliver production-ready AI capabilities Impact: • Successfully supported go live for 9+ enterprise customers • Achieved adoption across 120+ senior leadership users • Product actively used in recurring strategic and board meetings
Kore.ai
Jan 20251 yrDec 2025

On-site

• Co-owned development of Board Observer, focusing on building AI-driven meeting intelligence capabilities • Designed and scaled workflows for agenda generation, document summarization, and insight extraction • Worked closely with senior stakeholders to ensure AI outputs align with executive expectations and decision making needs • Played a key role in shaping product usability, trust, and output quality for CXO facing use cases • Partnered with engineering teams to translate evolving requirements into scalable product features Impact: • Contributed to successful enterprise onboarding and early adoption • Helped establish the product’s relevance in high stakes decision making environments
Kore.ai
Jan 20241 yrDec 2024

Hyderabad

• Worked on IT Assist, an enterprise conversational AI platform for IT and HR automation • Led initiatives to improve employee experience across workflows such as: • Incident creation & ticket management • Service requests (hardware, software, access) • Knowledge management & automated resolution • Endpoint remediation and troubleshooting • Designed conversational AI workflows enabling the assistant to: • Understand user queries • Resolve issues automatically • Intelligently route complex cases • Collaborated with global enterprise customers including Teva, Eli Lilly, Mars, NTT Data, BSMH, and Otsuka to gather requirements and tailor solutions • Optimized intent flows and AI performance for enterprise-scale deployments • Built scalable configurations enabling customers to customize workflows based on internal policies Impact: • Reduced ticket volumes through increased automation • Improved resolution speed and overall user experience • Enhanced employee satisfaction through self-service capabilities
Capgemini
Oct 20192 yrs 4 mosJan 2022

Hyderabad Area, India

Continued leading business analysis for the State Farm Guidewire Policy Center engagement, taking on broader ownership across the full requirements lifecycle, stakeholder management, and team development. Operated at scale within the SAFe Agile Framework, coordinating across globally distributed teams to drive consistent and quality delivery. • Owned end-to-end requirements management, from feature shortlisting and user story authoring to acceptance criteria, mockups, BRDs, and field level documents • Led backlog refinement sessions, PI planning cycles, story estimation and sequencing, and tracked feature dependencies and risks across sprints • Managed continuous coordination with onsite Product Owners and Feature Owners for requirement clarifications and periodic client demos • Facilitated functional training and structured onboarding for freshers at the project level, driving team capability and ramp-up • Reviewed test cases, triaged defects, and partnered with developers to ensure quality delivery within every sprint • Contributed to automation testing using the ANNT framework across PC8 and PC10 versions of Guidewire Policy Center • Earned multiple client recognitions for presentation skills, analytical depth, process improvements, and identifying the highest number of production defects
Capgemini
Aug 20181 yr 3 mosOct 2019

Hyderabad Area, India

Contributed to the State Farm in Guidewire Policy Center implementation as a Business Analyst, building strong domain expertise in P&C insurance while delivering on requirement analysis and delivery within an Agile Scrum environment. • Supported requirement gathering, query management, and documentation for Commercial Auto and Business Fire policy workflows on Guidewire Policy Center • Created and maintained user stories, mockups, and field level documents in alignment with client system requirements • Participated actively in Agile Scrum ceremonies like sprint planning, backlog grooming, daily standups and collaborating with cross-functional teams to meet sprint commitments • Developed foundational expertise in Guidewire Policy Center (PC8) and P&C insurance domain principles
iB Hubs
Jan 20186 mosJun 2018

Hyderabad Area, India

Contributed to the Data Intelligence team at iB Hubs, working at the intersection of data management and entrepreneurship driven initiatives. Supported the organization in evaluating and adopting tools that improved data operations and knowledge sharing. • Actively participated in securing and maintaining organizational data as part of the Data Intelligence team • Researched and evaluated 3 online Data Management Tools, gaining full command of their usage. 1 of which was subsequently adopted by the organization • Co-organized workshops on Entrepreneurship and Emerging Technologies, contributing to community learning and outreach
iB Hubs
Jun 20172 mosJul 2017

Hyderabad Area, India

Worked with the iB LEAD team, contributing to capacity building initiatives aimed at fostering entrepreneurship across the country. • Supported planning and design of capacity building programs focused on developing leadership skills • Played an active role in spreading the culture of entrepreneurship through the iB LEAD team's nationwide outreach efforts
Martial Arts Club, BITS-Pilani Hyderabad Campus
Sep 20169 mosMay 2017

Hyderabad Area, India

Co-founded and served as Secretary of the Martial Arts Club at BITS Pilani Hyderabad Campus, building a student community around discipline, fitness, and martial arts culture. • Founded the club and organised regular training sessions attended by ~60 students • Conducted awareness workshops on Martial Arts across the campus community

Rutwik’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
codex
codex
gemini
gemini
openai
openai

Education

Birla Institute of Technology and Science, Pilani

Birla Institute of Technology and Science, Pilani

20144 yrs2018
Sri Chaitanya College of Education

High School, MPC

Sri Chaitanya College of Education

20122 yrs2014

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Headline

AI Product Manager | Building Enterprise AI Platforms | 0→1 Products | LLMs, Agentic Workflows, Decision Intelligence | BITSian

About

I’m an AI Product Manager with 8+ years of experience building enterprise grade AI platforms that solve high stakes business problems. I specialize in 0→1 product development, working at the intersection of LLMs, automation, and decision intelligence. Most recently, I’ve been leading the development of AI driven solutions for CXOs and board members, focusing on meeting intelligence, insight generation, and decision support. My work emphasizes building systems that are not just intelligent, but also trustworthy and actionable. I enjoy translating complex business needs into scalable AI products that drive real impact and improve how decisions are made.

Location

Hyderabad

AI stack

anthropic apis

claude code

codex

gemini

openai

Work experience

Senior Product Manager at Kore.ai, Jan 2026 - Present · 11 mos, Hyderabad, • Leading product strategy and roadmap for Board Observer, an AI-powered board-level intelligence platform used by CXOs and senior leadership • Co-owning development of executive facing AI workflows focused on: • Meeting summarization • Contextual insight extraction • Decision-ready outputs for strategic discussions • Designing systems that balance accuracy, explainability, and reliability for high-trust enterprise environments • Collaborating closely with CXO stakeholders to refine usability, relevance, and adoption in real-world boardroom scenarios • Driving cross-functional execution with engineering and QA teams to deliver production-ready AI capabilities Impact: • Successfully supported go live for 9+ enterprise customers • Achieved adoption across 120+ senior leadership users • Product actively used in recurring strategic and board meetings

Product Manager at Kore.ai, Jan 2025 - Dec 2025 · 1 yr, On-site, • Co-owned development of Board Observer, focusing on building AI-driven meeting intelligence capabilities • Designed and scaled workflows for agenda generation, document summarization, and insight extraction • Worked closely with senior stakeholders to ensure AI outputs align with executive expectations and decision making needs • Played a key role in shaping product usability, trust, and output quality for CXO facing use cases • Partnered with engineering teams to translate evolving requirements into scalable product features Impact: • Contributed to successful enterprise onboarding and early adoption • Helped establish the product’s relevance in high stakes decision making environments

Associate Product Manager at Kore.ai, Jan 2024 - Dec 2024 · 1 yr, Hyderabad, • Worked on IT Assist, an enterprise conversational AI platform for IT and HR automation • Led initiatives to improve employee experience across workflows such as: • Incident creation & ticket management • Service requests (hardware, software, access) • Knowledge management & automated resolution • Endpoint remediation and troubleshooting • Designed conversational AI workflows enabling the assistant to: • Understand user queries • Resolve issues automatically • Intelligently route complex cases • Collaborated with global enterprise customers including Teva, Eli Lilly, Mars, NTT Data, BSMH, and Otsuka to gather requirements and tailor solutions • Optimized intent flows and AI performance for enterprise-scale deployments • Built scalable configurations enabling customers to customize workflows based on internal policies Impact: • Reduced ticket volumes through increased automation • Improved resolution speed and overall user experience • Enhanced employee satisfaction through self-service capabilities

Business Analyst - Associate Consultant at Capgemini, Oct 2019 - Jan 2022 · 2 yrs 4 mos, Hyderabad Area, India, Continued leading business analysis for the State Farm Guidewire Policy Center engagement, taking on broader ownership across the full requirements lifecycle, stakeholder management, and team development. Operated at scale within the SAFe Agile Framework, coordinating across globally distributed teams to drive consistent and quality delivery. • Owned end-to-end requirements management, from feature shortlisting and user story authoring to acceptance criteria, mockups, BRDs, and field level documents • Led backlog refinement sessions, PI planning cycles, story estimation and sequencing, and tracked feature dependencies and risks across sprints • Managed continuous coordination with onsite Product Owners and Feature Owners for requirement clarifications and periodic client demos • Facilitated functional training and structured onboarding for freshers at the project level, driving team capability and ramp-up • Reviewed test cases, triaged defects, and partnered with developers to ensure quality delivery within every sprint • Contributed to automation testing using the ANNT framework across PC8 and PC10 versions of Guidewire Policy Center • Earned multiple client recognitions for presentation skills, analytical depth, process improvements, and identifying the highest number of production defects

Business Analyst - Senior Analyst at Capgemini, Aug 2018 - Oct 2019 · 1 yr 3 mos, Hyderabad Area, India, Contributed to the State Farm in Guidewire Policy Center implementation as a Business Analyst, building strong domain expertise in P&C insurance while delivering on requirement analysis and delivery within an Agile Scrum environment. • Supported requirement gathering, query management, and documentation for Commercial Auto and Business Fire policy workflows on Guidewire Policy Center • Created and maintained user stories, mockups, and field level documents in alignment with client system requirements • Participated actively in Agile Scrum ceremonies like sprint planning, backlog grooming, daily standups and collaborating with cross-functional teams to meet sprint commitments • Developed foundational expertise in Guidewire Policy Center (PC8) and P&C insurance domain principles

Student Intern at iB Hubs, Jan 2018 - Jun 2018 · 6 mos, Hyderabad Area, India, Contributed to the Data Intelligence team at iB Hubs, working at the intersection of data management and entrepreneurship driven initiatives. Supported the organization in evaluating and adopting tools that improved data operations and knowledge sharing. • Actively participated in securing and maintaining organizational data as part of the Data Intelligence team • Researched and evaluated 3 online Data Management Tools, gaining full command of their usage. 1 of which was subsequently adopted by the organization • Co-organized workshops on Entrepreneurship and Emerging Technologies, contributing to community learning and outreach

Summer Intern at iB Hubs, Jun 2017 - Jul 2017 · 2 mos, Hyderabad Area, India, Worked with the iB LEAD team, contributing to capacity building initiatives aimed at fostering entrepreneurship across the country. • Supported planning and design of capacity building programs focused on developing leadership skills • Played an active role in spreading the culture of entrepreneurship through the iB LEAD team's nationwide outreach efforts

Secretary at Martial Arts Club, BITS-Pilani Hyderabad Campus, Sep 2016 - May 2017 · 9 mos, Hyderabad Area, India, Co-founded and served as Secretary of the Martial Arts Club at BITS Pilani Hyderabad Campus, building a student community around discipline, fitness, and martial arts culture. • Founded the club and organised regular training sessions attended by ~60 students • Conducted awareness workshops on Martial Arts across the campus community

Education

Birla Institute of Technology and Science, Pilani

High School, MPC, Sri Chaitanya College of Education