Headline

--RK

About

• 5+ year of Administration and Support Engineering experience in Heterogeneous environment. • Knowledge of Administration and Support Engineering, Documentation skills. • Working with Accenture to manage Operation across Accenture US/UK DC. • Linux Command line – Redirection, Piping, Alias, Wildcards and etc.. • Linux Software, Scripting, Networking, DB and FS. • Amazon Web Services (AWS) – IAM, EC2 Instance, EC2 Elastic compute cloud, ELB & ASG load balancing and auto scaling group, Amazon S3, VPC & networking, cloud monitoring. • Investigation for Backup, Blocking, Disk or drive management, High CPU utilization, Job Failure alerts on MSSQL • Zabbix Monitoring tool. • Working with ServiceNow. • Working with ITSM. • Professional in Incidents handling. • Handling MI ( Major Incidents ) call. • Managing SLA’s and SLO’s. • Managing and updating documents for client environments. • • Versatile IT professional with over 3+ year of experience as a Engineer. Looking for full time job to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. • A highly organized and hard-working individual looking for a responsible position to gain practical experience. • I want to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. • Ability to manage project activities for meeting business goals; tracking and monitoring project execution and ensuring customer requirements are met. • Identifying and managing resource requirements, developing process improvements. • Improving customer relationship to provide timely and accurate responses; validating project plan and schedule to incorporate responses and incorporate changes.

Location

Ahmedabad

Work experience

SW/App/Cloud Tech Analyst at Accenture, Jul 2022 - Present · 4 yrs, Ahmedabad, Gujarat, India

Key Account Manager at CarDekho, Nov 2021 - Jul 2022 · 9 mos, Ahmedabad, Gujarat, India

Education

Bachelor of Engineering - BE, Automobile/Automotive Mechanics Technology/Technician, Savitribai Phule Pune University

Certification course, DATA SCIENTIST, Fingertips