raja sekhar
Process Associate at Venture Offshore Infomatrix Pvt Ltd
Greater Visakhapatnam Area
4+ years of work experience
Oct 20241 yr 4 mosJan 2026
Visakhapatnam, Andhra Pradesh, India
• Performed end-to-end policy checking to ensure compliance with client guidelines and industry standards.
• Reviewed and validated policies for accuracy, completeness, and adherence to predefined business rules.
• Conducted quality assurance checks on processed policies, identifying discrepancies and ensuring error-free documentation.
• Cross-checked policy details against system records, underwriting guidelines, and regulatory requirements.
• Monitored policy processing workflows, ensuring timely approvals and minimizing turnaround time.
• Identified inconsistencies in policy documents and coordinated with internal teams for prompt resolution.
• Maintained policy records and updated databases with accurate information for future reference and audits.
• Ensured SLA adherence by systematically checking policies and escalating critical issues when necessary.
• Collaborated with offshore teams to streamline policy verification processes and improve efficiency.
• Provided process improvement suggestions to enhance accuracy and reduce manual errors in policy checking.
Oct 20241 yr 4 mosJan 2026
Visakhapatnam
• Performed end-to-end policy checking for US insurance policies, ensuring compliance with client-specific guidelines, underwriting requirements, and industry standards.
• Reviewed and validated insurance policies for accuracy, completeness, and consistency against source documents, system records, and predefined business rules.
• Conducted quality assurance (QA) checks to identify discrepancies, documentation errors, missing information, and policy data inconsistencies, ensuring high-quality deliverables.
• Monitored policy processing workflows to support timely completion, meet turnaround time (TAT) requirements, and improve operational efficiency.
• Ensured adherence to service-level agreements (SLAs), quality standards, and established procedures while escalating critical discrepancies for timely resolution.
• Collaborated with offshore teams and internal stakeholders to streamline policy verification activities, resolve process-related issues, and maintain consistent service quality.
• Recommended process improvements to enhance policy-checking accuracy, reduce manual errors, and strengthen quality control procedures.
• Consistently delivered accurate and timely work, contributing to client satisfaction and earning appreciation for reliability and attention to detail.
Nov 20212 yrs 7 mosMay 2024
kotha kottam
• Led and coordinated a team of 3–4 associates, providing guidance, support, and direction to ensure efficient execution and successful completion of assigned projects.
• Built and maintained strong relationships with key stakeholders, facilitating effective communication, coordination, and the allocation of new assignments based on project requirements.
• Collaborated with internal teams, external stakeholders, and clients to understand requirements, address concerns, and deliver timely and effective solutions.
• Identified key performance indicators (KPIs), evaluated operational activities, and recognized opportunities for process improvement and increased productivity.
• Maintained, organized, and updated project data, reports, and records using Microsoft Excel, ensuring data accuracy, consistency, and timely reporting.
• Managed documentation and record-keeping activities in accordance with organizational procedures, compliance requirements, and project standards.
• Fostered a collaborative work environment by maintaining positive working relationships with team members and management, supporting effective teamwork and operational efficiency.
Nov 20212 yrs 7 mosMay 2024
Andhra Pradesh, India
• Headed a team of 3-4 ICRP’s as a lead.
• Motivated and participated with my team to close crucial positions.
• Worked efficiently with the Farmer’s and Marketing Team, Their need’s with external work’s
• Maintaining a strong relationship and rapport with the Marketing Team to get new requirements and fulfilling the needs by providing good quality Product’s Farmer’s.
• Implementing and maintaining the Head Office Requirements and Farmer’s.
• Experienced in Maintains the Data of the Farmer’s and their Agricultural Land’s and Crop’s Which they are cultivating
• Scheduling & Coordinating the Meeting’s with the local SHG’s and encouraging them to grow the 365 DKG’s.
• Experienced in Identifying the Lead Farmer’s.
• Experienced in Maintaining Data in Excel format’s and Farmer’s Case studies.
• Encouraging Farmer’s to prepare on their own Pesticide’s.
• Worked on Maintaining NPM Record’s in the unit.
• Extensive experience in Model’s Like ‘A’ grade, C.C.E, Universal Model.
• Establishing and developing strong working relationships with team members
Aug 20181 yr 1 moAug 2019
Visakhapatnam
• Monitored and evaluated existing business processes, identifying opportunities to improve operational efficiency, productivity, accuracy, and overall service quality.
• Analyzed process data and performance metrics, prepared reports, and recommended improvements to enhance workflow efficiency and meet business objectives.
• Provided process-related guidance and training to team members on Move Policies, ensuring consistent process execution and knowledge sharing.
• Ensured compliance with internal policies, standard operating procedures (SOPs), industry standards, and applicable regulatory requirements while maintaining high-quality deliverables.
• Applied effective interpersonal, communication, and persuasion skills to coordinate with stakeholders, resolve process-related issues, and achieve desired business outcomes.
• Consistently met deadlines while maintaining a high level of accuracy and quality, earning client appreciation for timely and reliable deliverables.
• Supported continuous improvement initiatives by identifying process gaps, minimizing errors, and promoting adherence to quality standards.
Aug 20181 yr 1 moAug 2019
Vishakhapatnam Area, India
• Monitored and evaluated business processes, identifying areas for improvement to enhance efficiency, productivity, and quality.
• Analyzed data and metrics to assess process performance, generating reports and recommendations based on findings.
• Ensured compliance with internal policies, industry standards, and regulatory requirements, maintaining high-quality outputs.
• Maintained detailed records of processes, updates, and procedural changes for clarity and continuity.
• Provided training and support to team members on process-related matters, fostering a culture of continuous improvement.
• Addressed and resolved process-related issues promptly, implementing corrective actions to prevent recurrence.
• Identified inefficiencies and potential improvements by dissecting complex processes.
• Ensured precision in monitoring processes and compliance with standards and regulations.
• Demonstrated strong verbal and written communication skills to effectively document processes and provide clear guidance to team members.
• Managed multiple projects simultaneously, ensuring timely and successful completion.
• Utilized relevant software and tools for process management and data analysis.
• Organized and scheduled tasks independently.
raja’s AI Stack
Education
Bachelor of Technology, ELECTRONICS AND COMMUNICATION ENGINEERING
Bonam Venkata Chalamaiah Engineering College, Odalarevu, Allavaram Mandal, PIN- 533210 (CC-22)
20124 yrs2016
Bachelor of Technology, Electrical, Electronics and Communications Engineering
BVC Engineering College - India
20162016
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