---
title: "Rustam Khan - Customer Service Executive in Jaipur | Tal"
description: "Meet Rustam Khan, Customer Care Executive at Amazon based in Jaipur."
image: "https://tal.club/meet/rustam/share-image"
---

# Rustam Khan on Tal

## Headline

Customer Care Executive at Amazon

## About

Results\-driven Customer Service Executive with over 3 years of experience delivering exceptional service to diverse clients\. Proven 100% track record in resolving inquiries efficiently, enhancing customer satisfaction and loyalty\. My expertise in customer relations, problem\-solving, and communication make me an ideal candidate for any leadership & management role\.

## Location

Jaipur

## Work experience

Customer Service Executive at Amazon, Sep 2024 \- Present · 1 yr 10 mos, Pune City, Maharashtra, India, Experienced Customer Care Executive, Handled Domestic & International customer contacts Voice and Non\-Voice \(chat & email

Customer Care Professional at Amazon, Sep 2024 \- Present · 1 yr 10 mos, 2\.5 years experienced Customer Care Executive, Handled Domestic & International customer contacts Voice and Non\-Voice \(chat & email\) • Managed contacts and calmed upset customers, maintaining a customer\-focused approach\. • Communicating effectively and professionally with both internal and external customers to resolve questions and issues\. • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team\. • Resolved all the complaints regarding service issues, maintaining a customer\-centric approach\. • Analyzed customer feedback and communicated actionable insights to management to enhance service quality\.

Business Owner at ZIRCON ENTERPRISE, Apr 2022 \- Aug 2024 · 2 yrs 5 mos, Jaipur, Rajasthan, India

Customer Care Executive at Amazon, Jun 2020 \- Dec 2021 · 1 yr 7 mos, Jaipur, Rajasthan, India, •Assisted with customer service support for e\-commerce businesses, ensuring a high standard of service\. • Communicated effectively to handle incoming queries from clients, providing timely and appropriate responses\. • Possessing a strong understanding of the company's products, services, and policies to effectively assist customers\. • Gathering and analyzing customer feedback to identify trends and areas for improvement\. • Fostering positive customer relationships to build loyalty and trust\.

Senior Consultant at Kiran IAS Academy, Jun 2011 \- Apr 2020 · 8 yrs 11 mos, Delhi, India, • Conducting sessions to address students' academic, personal, and social needs\. • Assisting students in developing personalized education and career plans\. • Monitoring student progress, evaluating outcomes\. • Organizing and leading workshops and seminars for students and parents\. • Conduct sessions to resolve doubts in specific subjects\. • Take initiative to address common doubts before they become major issues\.

## Education

Bachelor of Science \- BS, Biology, General, University Grants Commission \(ugc\)

Master of Arts \- MA, Political Science and Government, Maharshi Dayanand Saraswati University \(MDSU\), Ajmer

[View the original profile](https://tal.club/meet/rustam)

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