Rupsa Mukherjee profile photo 1 on Tal

Rupsa Mukherjee

Senior Reservation Sales Associate

Kolkata

7+ years of work experience

Institute of Hotel Management
Jul 20197 yrsPresent

Kolkata, West Bengal, India

Praxis Services Pvt. Ltd.
Sep 20241 yr 5 mosJan 2026

•Resolved customer issues or complaints with professionalism and care. • Surpassed individual and team sales and service targets. • Maintained current knowledge of offerings, promotions, arjd policies. • Upsold supplementary services or upgrades, enhancing the guest experience. • Assisted customers with booking, modifying, or cancelling reservations. • Managed reservation inquiries through phone, email, or online platforms.
Praxis Services Pvt. Ltd.
Sep 20241 yr 5 mosJan 2026

• Resolved customer issues or complaints with professionalism and care. • Surpassed individual and team sales and service targets. • Maintained current knowledge of offerings, promotions, arjd policies. • Upsold supplementary services or upgrades, enhancing the guest experience. • Assisted customers with booking, modifying, or cancelling reservations. • Managed reservation inquiries through phone, email, or online platforms.

Education

Graduation second year, Hotel Management

Sihm

20193 yrs2022

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Headline

Senior Reservation Sales Associate

About

Passionate hospitality professional with a strong interest in the travel and tourism industry. Skilled in client service, communication, teamwork, and operations management. Dedicated to creating positive customer experiences and working efficiently in fast-paced environments. Eager to grow professionally within hospitality, tourism, and customer-focused industries.

Location

Kolkata

Work experience

Student at Institute of Hotel Management, Jul 2019 - Present · 7 yrs, Kolkata, West Bengal, India

Senior Reservation Sales Associate at Praxis Services Pvt. Ltd., Sep 2024 - Jan 2026 · 1 yr 5 mos, •Resolved customer issues or complaints with professionalism and care. • Surpassed individual and team sales and service targets. • Maintained current knowledge of offerings, promotions, arjd policies. • Upsold supplementary services or upgrades, enhancing the guest experience. • Assisted customers with booking, modifying, or cancelling reservations. • Managed reservation inquiries through phone, email, or online platforms.

Senior Reservation Sales Associate at Praxis Services Pvt. Ltd., Sep 2024 - Jan 2026 · 1 yr 5 mos, • Resolved customer issues or complaints with professionalism and care. • Surpassed individual and team sales and service targets. • Maintained current knowledge of offerings, promotions, arjd policies. • Upsold supplementary services or upgrades, enhancing the guest experience. • Assisted customers with booking, modifying, or cancelling reservations. • Managed reservation inquiries through phone, email, or online platforms.

Education

Graduation second year, Hotel Management, Sihm