Rupam Prakash

5+ years of work experience

Feb 20268 mosPresent

Bengaluru, Karnataka, India

Technical Specialist at Commvault, focusing on media management, backup operations, and cyber resilience support.

Jul 20257 mosJan 2026

Bengaluru, Karnataka, India · Hybrid

Led a 5-member engineering team, managing daily task allocation and performance reviews to sustain SLA delivery. Planned and executed upgrades for backup platforms (NetWorker 19.x, vProxy, Dell Data Domain OS 7.7.5.3) protecting ~1,030 servers/clients and ~2.3 PB of data. Completed a critical upgrade in 4 hrs versus the scheduled 8 hrs, reducing planned downtime by 50% and avoiding business service outages. Standardized configurations and applied security patches across backup platforms, reducing operational exceptions and vulnerability exposure. Managed client communication and change windows; validated post-upgrade restores and health checks.

Jan 20256 mosJun 2025

Bengaluru, Karnataka, India · Hybrid

Administered and configured EMC NetWorker, Commvault, Veeam and Azure Backup across on-prem and cloud workloads, including policy setup, client onboarding, scheduling and troubleshooting. Managed Dell PowerStore and EMC VMAX3 arrays to ensure storage performance for PB scale protection. Executed backups/restores for VM, file system, SQL and Oracle; completed 30+ server restores in 2025. Expanded backup coverage by adding 150+ servers in one month while sustaining 95%+ SLA compliance. Responded to emergency changes and high priority restores, coordinating rapid recovery to meet RTO targets.