Headline

Ex-Investigation Specialist @Amazon | Strategy • Operations • Marketing.

About

I’m passionate about learning, growing, and contributing in dynamic environments. With a strong foundation in marketing, content, and operations, I thrive on solving problems, improving, and collaborating with diverse teams. Always open to new ideas and connections that spark growth and innovation.

Location

Hyderabad

Work experience

Investigation Specialist at Amazon, Mar 2025 - Jun 2026 · 1 yr 4 mos, Hyderabad, - Performed reviews of seller and transaction activities to detect policy breaches, misuse patterns, and operational risks. - Assessed cases and examined account information to support accurate decision-making and policy adherence. - Applied internal systems and established procedures to identify risk signals and determine suitable actions. - Supported operational excellence by recognizing recurring trends and contributing to workflow improvements. - Handled large case volumes while maintaining expected quality standards and productivity goals. - Collaborated with cross-functional teams to resolve complex cases and improve seller experience.

Marketing and Communications at Global Encounters, Jun 2024 - Sep 2024 · 4 mos, -Identified and researched Ismaili artists and athletes for feature in Global Encounters Festival 2025. - Developed engaging profiles and portfolios for 15+ artists/athletes weekly, using PowerPoint. - Delivered accurate and insightful summaries to the team, informing project decisions. Achievements: - Conducted thorough artist data mining and profiling for Global Encounters. - Utilized social media platforms and online content analysis to gather comprehensive artist information. - Contributed to building a robust artist database to support strategic initiatives. - Milestone: Completed profiles for over 500+ artists/athletes.

Client Servicing at Connect Digi, Feb 2023 - Apr 2023 · 3 mos, Nashik, -Contributed ideas for social media content and posting strategies. - Developed engaging social media content and captions. - Learned and applied foundational SEO knowledge to enhance content reach. Achievements: - Successfully collaborated with the team to enhance social media presence - Improved content quality and engagement . - Demonstrated ability to learn and apply new skills, such as SEO principles.

Education

Bachelor of Business Administration - BBA in Digital Marketing & Online Commerce, Business, EThames College, Hyderabad

Commerce, Sherwood Public School