---
title: "Ruchita S. - Process Developer in Delhi | Tal"
description: "Meet Ruchita S., AR Specialist | Accounts Receivable & Order to Cash | Power BI | Data Reporting| Customer Success | Cross-Functional Collaboration based in Delhi."
image: "https://tal.club/meet/ruchita-s/share-image"
---

# Ruchita S\. on Tal

## Headline

AR Specialist \| Accounts Receivable & Order to Cash \| Power BI \| Data Reporting\| Customer Success \| Cross\-Functional Collaboration

## About

Driving Collections • Optimizing Processes • Building Client Trust I am a performance\-driven Accounts Receivable Specialist with a strong track record of accelerating cash flow, resolving disputes, and optimizing Order to Cash \(O2C\) processes in fast\-paced corporate environments\. At Genpact, I have consistently delivered measurable results — from reducing dispute resolution time by 20% to exceeding monthly, quarterly, and yearly collection targets\. I combine financial expertise with data analytics skills \(Power BI, Advanced Excel, VBA\) to transform complex data into actionable insights and smarter decision\-making\. 💼 What I Do Best: • Manage full\-cycle Accounts Receivable operations • Create data\-driven reports for management decision\-making • Lead process improvements to reduce DSO and enhance cash flow • Mentor and train new hires, boosting team capability and performance • Build strong, trust\-based client relationships for long\-term success Technical Proficiency: MS Office Suite \| Oracle \| Siebel CRM \| Power BI \| Advanced Excel \(Macros, Power Query, Pivot Tables, VBA\) 🎓 MBA \(2025\) – DU SOL \| B\.Com\. \(P\) – Delhi College of Arts & Commerce \(DU\) \| Power BI Certified I am currently Open to Work in Accounts Receivable, Order to Cash, Financial Analysis, and Customer Success roles, where I can help organizations improve cash flow, operational efficiency, and client satisfaction\.

## Location

Delhi

## Work experience

Process Developer at GENPACT, May 2023 \- Present · 3 yrs 1 mo, Gurugram, Haryana, India, Genpact – AR Specialist \(Order to Cash\) May 2023 – Present • Manage end\-to\-end Accounts Receivable operations including billing, collections, dispute resolution, and reconciliation for multiple entities\. • Conduct regular client interactions via email, calls, and weekly meetings to resolve queries, ensure payment compliance, and maintain strong relationships\. • Achieve and exceed monthly, quarterly, and yearly collection targets consistently\. • Validate PO requests, process billed orders, and ensure adherence to financial policies and compliance standards\. • Prepare and review bad debt provisions and secure necessary approvals from management\. • Generate reconciliation, variance analysis, and performance reports using Power BI and Advanced Excel with VBA automation to improve efficiency\. • Collaborate with sales and cross\-functional teams to resolve invoice discrepancies and AR\-related issues promptly\. • Share weekly AR performance reports with clients, ensuring transparency and accountability\. • Maintain AR ageing reports to ensure a healthy debtor cycle and reduce DSO \(Days Sales Outstanding\)\. • Train and mentor new hires in AR processes, systems, and best practices, resulting in faster onboarding and improved team performance\. Key Achievement: • Streamlined dispute resolution workflow, reducing resolution time by 20% and increasing customer satisfaction scores\.

## Education

Master of Business Administration \- MBA, Delhi University

Bachelor of Commerce \- BCom, Delhi College Of Arts and Commerce

[View the original profile](https://tal.club/meet/ruchita-s)

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