Ruchika Agarwal profile photo 1 on Tal

Ruchika Agarwal

Always ready for new challenges

Ahmedabad

7+ years of work experience

Shine Hub Pty Ltd
Jun 20242 yrs 1 moPresent

Led and managed end-to-end coordination of 150–200 solar installation projects per month ensuring timely and accurate delivery for Australian clients. Supervised, mentored, and trained new joiners in project coordination workflows, customer service standards, and internal processes. Sourced, onboarded, and expanded a network of new subcontract installation teams across Australian regions, significantly increasing capacity. Built and maintained strong long-term relationships with installation teams, acting as the primary point of contact for scheduling, escalations, and performance management. Negotiated rates and contracts with installation subcontractors to ensure competitive pricing and quality service delivery. Managed end-to-end invoicing for installation teams, ensuring accurate billing and timely payment processing. Coordinated scheduling between customers and installers, managing calendars and resolving conflicts to meet project timelines. Handled customer queries, complaints, and technical support requests via calls and emails with high satisfaction outcomes. Processed product warranty applications and liaised with manufacturers to resolve warranty claims efficiently.
Apr 20222 yrs 2 mosMay 2024

LegalWiz.in
Oct 20216 mosMar 2022

Ahmedabad, Gujarat, India

Published SEO-optimised articles and legal service content on WordPress. Conducted keyword research to identify high-traffic topics and improve search engine rankings. Wrote Quora answers linked to company services to drive referral traffic and brand visibility.
Pacific Global Solutions
Sep 20201 yr 1 moSep 2021

Ahmedabad, Gujarat, India

Managed social media content calendars and created platform-specific posts. Wrote and published blog articles for the company website to support SEO and brand positioning.
Talash.com
Apr 20191 yr 4 mosJul 2020

Ahmedabad, Gujarat

Created and distributed monthly newsletters to subscriber base. Published onsite and offsite articles and blog content aligned with the company's editorial strategy.

Education

Pg diploma in mass communication, Print media

National Institute of Mass Communication and Journalism

20172 yrs2019
Bhartiya Vidya Bhavan's Vidyashram, Jaipur

High School Diploma

Bhartiya Vidya Bhavan's Vidyashram, Jaipur

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Headline

Always ready for new challenges

About

Completed PG Diploma in Mass Communication and Journalism from NIMCJ Ahmedabad.

Location

Ahmedabad

Work experience

Project Coordinator at Shine Hub Pty Ltd, Jun 2024 - Present · 2 yrs 1 mo, Led and managed end-to-end coordination of 150–200 solar installation projects per month ensuring timely and accurate delivery for Australian clients. Supervised, mentored, and trained new joiners in project coordination workflows, customer service standards, and internal processes. Sourced, onboarded, and expanded a network of new subcontract installation teams across Australian regions, significantly increasing capacity. Built and maintained strong long-term relationships with installation teams, acting as the primary point of contact for scheduling, escalations, and performance management. Negotiated rates and contracts with installation subcontractors to ensure competitive pricing and quality service delivery. Managed end-to-end invoicing for installation teams, ensuring accurate billing and timely payment processing. Coordinated scheduling between customers and installers, managing calendars and resolving conflicts to meet project timelines. Handled customer queries, complaints, and technical support requests via calls and emails with high satisfaction outcomes. Processed product warranty applications and liaised with manufacturers to resolve warranty claims efficiently.

After Sales Support Manager at T & D Solar Solutions Pvt Ltd, Apr 2022 - May 2024 · 2 yrs 2 mos

Content Writer at LegalWiz.in, Oct 2021 - Mar 2022 · 6 mos, Ahmedabad, Gujarat, India, Published SEO-optimised articles and legal service content on WordPress. Conducted keyword research to identify high-traffic topics and improve search engine rankings. Wrote Quora answers linked to company services to drive referral traffic and brand visibility.

Content Writer at Pacific Global Solutions, Sep 2020 - Sep 2021 · 1 yr 1 mo, Ahmedabad, Gujarat, India, Managed social media content calendars and created platform-specific posts. Wrote and published blog articles for the company website to support SEO and brand positioning.

Content Writer at Talash.com, Apr 2019 - Jul 2020 · 1 yr 4 mos, Ahmedabad, Gujarat, Created and distributed monthly newsletters to subscriber base. Published onsite and offsite articles and blog content aligned with the company's editorial strategy.

Education

Pg diploma in mass communication, Print media, National Institute of Mass Communication and Journalism

High School Diploma, Bhartiya Vidya Bhavan's Vidyashram, Jaipur

Ruchika Agarwal - Project Coordinator in Ahmedabad | Tal