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ruchi arora

Content Moderator , Transaction Processing , KYC , AML, Backend Operations

Gurugram

5+ years of work experience

Concentrix Limited Company
May 20224 yrs 1 moPresent

Gurugram, Haryana, India

Concentrix
May 20224 yrs 1 moPresent

Gurugram

Currently working as a Sr Representative (Advisor - II ) in transaction processing and content moderation at Concentrix. I am interested in exploring opportunities in Backend Operations, KYC, AML, and financial compliance processes.
Concentrix
May 20224 yrs 1 moPresent

Reviewing and moderating content according to company policies. Handling backend transaction processing and ensuring data accuracy. Working on YouTube scale abuse and creator spam review processes. Maintaining reports and compliance with internal policies.
Startek (Aegis Customer Support Services Pvt. Ltd.)
Jul 20201 yr 5 mosNov 2021

Assisted customers with service-related queries and retention requests. Maintained customer records and updated internal systems. Ensured quality service and customer satisfaction.

Education

JECRC University

Bachelor of Computer Applications

JECRC University

MODERN SCHOOL JAIPUR

12th, E-Commerce/Electronic Commerce

MODERN SCHOOL JAIPUR

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Headline

Content Moderator , Transaction Processing , KYC , AML, Backend Operations

Location

Gurugram

Work experience

Administration Assistant at Concentrix Limited Company, May 2022 - Present · 4 yrs 1 mo, Gurugram, Haryana, India

Senior Representative at Concentrix, May 2022 - Present · 4 yrs 1 mo, Gurugram, Currently working as a Sr Representative (Advisor - II ) in transaction processing and content moderation at Concentrix. I am interested in exploring opportunities in Backend Operations, KYC, AML, and financial compliance processes.

Operations Representative at Concentrix, May 2022 - Present · 4 yrs 1 mo, Reviewing and moderating content according to company policies. Handling backend transaction processing and ensuring data accuracy. Working on YouTube scale abuse and creator spam review processes. Maintaining reports and compliance with internal policies.

Operations Executive at Startek (Aegis Customer Support Services Pvt. Ltd.), Jul 2020 - Nov 2021 · 1 yr 5 mos, Assisted customers with service-related queries and retention requests. Maintained customer records and updated internal systems. Ensured quality service and customer satisfaction.

Education

Bachelor of Computer Applications, JECRC University

12th, E-Commerce/Electronic Commerce, MODERN SCHOOL JAIPUR

ruchi arora - Administration Assistant in Gurugram | Tal