---
title: "Ruby K - L&D - Communications - Operations - co ordinator in Chennai | Tal"
description: "Meet Ruby K, HR Executive - L&D Specialist - Executive - Operations based in Chennai."
image: "https://tal.club/meet/ruby/share-image"
---

# Ruby K on Tal

## Headline

HR Executive \- L&D Specialist \- Executive \- Operations

## About

Enthusiastic soft skills trainer, Behavioural and communication Instructor devoted to promoting personal growth in individuals with personal branding and professional development\. Focused on empowering others and boosting self\-confidence\. Good presentator, schedular and motivator organized with approach to moving client and professionals towards fulfilling independent lives\.

## Location

Chennai

## Work experience

L&D \- Communications \- Operations \- co ordinator at Xippela Technologies \- Mafoi consulting, Jun 2023 \- Jun 2023 · 1 mo, Chennai, Tamil Nadu, India, Conducted and facilitated impactful interview skills and group discussion sessions, equipping trainees with essential communication and collaboration techniques for effective professional interactions\. Employed engaging training methodologies to enhance interview performance and foster a collaborative environment conducive to open dialogue and constructive feedback\.

L&D Co ordinator specialist \- Communication at Beehive Communication Club, Feb 2023 \- Apr 2023 · 3 mos, India, Contract for 3 months •Main responsibilities include identifying training needs of NHT and existing employees and accordingly scheduling and conducting Soft Skills training programs\. •Design on boarding session for new hires on Soft Skills\. •Design quality Soft Skills training programs for Up\-skilling the CEC staff on Behavioural skills\. •Conduct periodic TNA to develop new training programs or modify and improve existing programs\. •Ensure ROI on training is measured and delivered\. •Ensure accuracy and effectiveness of training and real world application of training\. •Support OJT period by observing, measuring and monitoring learners as needed\. •Develop non\-classroom communication and training materials for e\.g\. handouts etc\. •Provides continuous Coaching & Feedback to enhance agent performance\. •Conduct voice coaching activities on the Production floor to improve or maintain Communication skills of the associates •Develop action plans for the bottom quartile and ensure that they move up the learning •Plan and Conduct Refresher on predetermined frequencies •To perform job functions within predetermined KPIs/ performance standards\.

HR Co ordinator \- L&D Specialist at ICT Academy, Jul 2022 \- Jan 2023 · 7 mos, Chennai, Tamil Nadu, India, Corporate Communication and Language Trainer Branding \- Podcasting \- Conducting Interviews \- Internal and External communication \- product launches \- Event's \- Corporate Responsibility Conducted placement and Corporate Soft skills Training for Final Year students at Rajeshwari Vedachalam Gov Arts College, Chengalpattu\-TN Worked with CIS Projects for Soft skills Training and placement programs\. Conducted Placement training Workshop For Engineering Graduates at Adhiparasakthi Engineering College in Melmaruvathur, Alpha College of Arts and science , Sathya Bama IMS, DMI College of Engineering\-TN

L&D Consultant \- Co ordinator at OptiSol Business Solutions, Jan 2022 \- Apr 2022 · 4 mos, Chennai, Tamil Nadu, India, Conduct product Testing and its presentation\. Analyzing the technical characteristics of Equipment systems and software\. Collaborating on quality assurance within a team and analyzing TNA and TNI by providing quality training as per product needs\. LEARNING & DEVELOPMENT: Demonstrating soft skills and technical skills that Contribute to client satisfaction\. Analyzed business requirements and segregated them as per project needs\. Assisted team in customer service training, Collaborated with quality team members in voice and Accent, customized training according to process\.

L&D Associate \- Operations at Tech Mahindra, Oct 2020 \- May 2021 · 8 mos, Chennai, Tamil Nadu, India, Provides technical support assistance to customers using problem determination/problem source identification skills\. Demonstrating soft skills and technical skills that Contribute to client satisfaction\. VOICE AND ACCENT \- BEHAVIORAL TRAINER: Worked as a part of Training team in Learning and Development to groom Employees\. Conducting effective voice and accent neutralization, Culture training's troubleshooting skills, customer service for On Floor Agents etc\. Conduct Voice profiling for New Hire candidates \(Walk in Interviews, Vendor Drives & Telephonic Interviews\)\. Conducting Behavioral Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals\. Train new hire batches on product TNI & TNA Needs Analysis\. Engage with Zonal leaders and stakeholders to clarify needs, conducting learning needs analyses with clearly established and aligned goals and outcomes\. Program Delivery\. Deliver solutions that meet local and enterprise stakeholder needs, personally coaching/facilitating/ training stakeholders as needed with a team of ZTs\.

## Education

Bachelor of Engineering \- BE, Electrical, Electronics and Communications Engineering, Anna University Chennai

ADCA Certification, MS WORD\- MS EXCEL \- MS POWERPOINT \-Advanced Diploma in Computer Application, A Training Division of SSS Net Technologies

[View the original profile](https://tal.club/meet/ruby)

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